Provide Support Live Chat Reviews | Read Customer Reviews of providesupport.com

Provide Support Live Chat Reviews | Read Customer Reviews of providesupport.com

Provide Support Live Chat reviews

17 approved reviews, newest moderated first

WQF
Feb 8, 2021
Thank you so much
Thank you so much
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Saad N.
Feb 6, 2021
Thank you very much for this awesome app
Thank you very much for this awesome app
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Richard Smith G.
Jun 26, 2020
Alexa Logman! Amazing customer service.
Needed assistance with IPs for a large contract customer who’s firewalls we’re blocking the service and after the chat session to Provide Support Alexa Logman, Tracked me down some how and later sent a follow up email to my work confirming ports and I had already terminated the chat and didn’t have time to confirm. Was an incredible proactive service!!! Please thank Alexa! From GBG a Provide support customer
Response from Provide Support Live ChatJun 30, 2020
Thank you so much for your wonderful review, Richard! We really appreciate you taking the time out to share your experience with us. We thanked Alexa on your behalf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you once again for your kind words!
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Stan B.
May 15, 2020
Great price, simple setup and simple user interface
Good price, simple setup, and good user interface. It is the very only support system I have seen that allows you to link your support button to an existing form on your site. You know... something that simple... even if you use the built-in form/chat editor you will see it has much more to offer than many other places. The result is clean and easy to understand... but the best is the ProvideSupportConsole App you can run on your desktop computer or mobile phone. Brilliant. I recommend this service.
Response from Provide Support Live ChatMay 19, 2021
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words again!
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Hussain H.
Mar 2, 2020
Excellent service and good prices
Excellent service and good prices, but there is an important point that there is no expiry date on the product
Response from Provide Support Live ChatMar 2, 2020
Hello Hussain, Thank you for leaving a positive review about our product. Could you clarify what you mean by "there is no expiry date on the product"? All our subscription packages are available for specific time period - 1 month, 3 months, 6 months and 1 year. Thus, we would be grateful if you could clarify about expiry date. Our customer service is available 24/7, you are welcome to contact us anytime in our support chat.
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Ace F.
Jan 12, 2020
Make it five for you even though I am…
Make it five for you even though I am not part of it. :D
Response from Provide Support Live ChatMay 19, 2021
Thank you very much for your support :)
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Clarkton Hotels I.
Dec 4, 2019
we use providesupport on our website…
we use providesupport on our website for nearly 10 years now and was never any issue. yes there a little slow with adopting the trends but still stable since. gut job so far ! hope in near feauture the app get more conf. and also the wp plugin need be updated its not working 100% stable with elementor or visualcompoer there are errors with the java scripting! but yes 5 stars bec never issue of downside...
Response from Provide Support Live ChatDec 4, 2019
Thank you very much for your kind review! Our technical support will contact you soon to clarify the issue with errors you were facing. Sorry for the inconveniences. We will do our best to improve our service. Provide Support team
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Michael M.
Nov 10, 2017
Value for Money
Been using this chat program for many years. Never been offline and it works nice and smoothly.
Response from Provide Support Live ChatNov 10, 2017
Michael, thank you for taking your time for the review. We really appreciate it. We are glad that our live chat serves you well.
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