Harold K.
Confusing need instructions
I was unable to view the conversation only a particular window when one of us with chatting and it was impossible for me to understand and utilize this tool. Perhaps there should be some instructions before the chat yes?
Response from Provide Support Live ChatMar 2, 2021
Thank you for your review, Harold. We are sorry you got confused. Could you provide your account name? We also offer 24/7 assistance in our support chat, our agents will be glad to help you and answer your questions.