Proven Data LLCReviews of provendatarecovery.com

Great Organization-From the Top down! They truly embody the 14 points of culture!

I recommend Proven Data with no hesitation at all. Ideally, you want to be in a situation where you can remove the ransomware and start over from your backup, but when you aren't in that situation, as I found myself, Proven Data was a lifesaver. The criminals got in through the remote desktop protocol, disabled my malware/anti-virus, encrypted my back up, and all my drives. My IT guys instructed me to contact the hijackers, pay the ransom through bitcoin, and, IF, BIG IF, I got the decryption code, they could help. The legitimate bitcoin operator I spoke with begged me not to listen to my IT guys, stating I was robbing myself. Then I learned about the 10-12 business day lag from setting up the bank transfer, to buying bitcoin so you can transfer it. The bitcoin ATMs, located a substantial distance away, had a 24 hour daily limit well below my ransom and they were having their own issues causing a 48 hour delay in obtaining bitcoin. I was not willing to go any further on my own or with my IT folks since this wasn't something they routinely addressed. It was a horrible time. My IT folks said they worked with Proven Data once before in a similar situation. I contacted them. Wow! The contract was written in an understandable manner -- it clearly spelled out each party's responsibilities. I had actual phone contact with real people who were reassuring, multiple times. The best thing was not to have to deal with the criminals any further. My data was recovered! Proven Data helped follow up with information and advice on how to prevent or minimize these attacks in the future. Yes, it sucks to pay criminals. But it sucks more that law enforcement isn't able to help or prosecute these criminals. Bottom line, I paid Proven Data far less than the ransomers requested and far less than it would have cost me to pay my IT guys, IF I received the decryption code. I can't recommend Proven Data highly enough. My insurance adjuster has also worked with them; they have a very good reputation.

When my Customer's data was ravaged by ransomware, Proven Data decrypted it perfectly and within the time frame promised. They have a "no data no charge" policy, so you can't go wrong! Excellent service. Strongly recommended. Kurt Annaheim Computer Tech

Very professional and very timely in responses. I rarely got a voicemail when I called. All of our data was recovered thanks to Proven Data.

Proven Data is top notch! From start to finish, everyone I encountered either in person or in correspondence handled every interaction and question positively, professionally and thoroughly. My external hard drive was shot. Every place I took it to prior, told me it was REALLY bad and would be difficult to fix. I was very happy to find that Proven Data deals with pricing in a very straightforward manner with no surprises. They made no over-promises and only said that they would do their best. They took care to pay attention to and salvage the files that were most important to me and made recommendations on preserving them in the future. I got most of my data recovered. I would highly recommend them to anyone and would use their data recovery service again.

Quick and professional

Excelllent customer service and completely restored my home family DVDs that I thought were lost. It is pricey, but well worth the value

Great Job in rescuing my drive!