When all of our files got encrypted with cryptowall 3.0 I was devastated and thinking we may need to pay the stupid ransom to hopefully get the files back which included all of my 2 year old sons pictures and videos. I didn't want to pay the ransom so we found this company and boy did they deliver. Every step of the way if I had a question or needed reassurance they were there. Everyone I spoke with knew their stuff and were very professional and great. I am so happy that the were able to decrypt all of my files. It is pricey but the files that I could have lost were worth it. I would highly recommend this company.
CB
Christopher B.
Service Excellence at Its Finest!! Thank You Proven Data Recovery!!
If you don't read no further, I just wanted to say, "Use their services! They are absolutely AWESOME to work with!"
After being a victim to the Cryptowall 3.0 Encrpytion Virus, I had attempted and paid for many different services to help resolve my problem without success. Then I came across Proven Data Recovery while doing an online search. Already feeling paranoid and victimized by anything related to online services, I did not have much hope that this was the answer. However, I was becoming desperate to get resolution. My only other options were to start over with a new computer and have no files - to lose EVERYTHING or to give into the RANSOM request. Neither of which were acceptable to me. So, after further research with the Better Business Bureau and other resources, I discovered that this service was legitimate.
After contacting Proven Data Recovery, I was very much pleased with their services...., within minutes of contact. I was immediately contacted to get things moving. This business is very efficient, prompt, efficient, and very understanding about your concerns (not to mention any lack of trust). They did everything possible to help build my trust in them and were truly remarkable to work with. We maintained a regular case ID log to send responses / updates back and forth throughout the process.
I wish I could adequately convey how very pleased and happy I was to receive my recovered files safely back in my hands. The employees of Proven Data Recovery (family operated) have a remarkable gift and talent to help victims, like me, from being held ransom to the requests of criminals!!
Thank you Proven Data Recovery for all that you do!!!!
Chris, Issaquah, WA
RO
Ronald
Outstanding customer service and support!
These guys were able to decrypt the CryptoWall 3.0 version and get all of my customers files back! I thought those files were gone forever but this company was able to thwart the Ransomware bad guys and save the day. These guys are real Cyber Heroes. Amazing customer support, fast repair and recovery and very reasonable priced. If your reading this and got hit by these types of Ransomware viruses and those files are worth the money, this company is the right one to use.
PH
Philip
A True Lifeline to Data Recovery
Proven Data Recovery...The name says it all...
This company has such a great dedication to solving the worst of nightmares, I was sleepless for days, wondering whether my data would ever come back to me...We'll I received that much welcomed email...We are ready to test your data....OMG it was all there....Thank you Proven Data for giving me back a peace of mind and some sleep, knowing that I am not in a complete loss. Your team went above and beyond my expectations, I know of no other company I could recommend other than PROVEN DATA RECOVERY. If you have any doubts about who you should use....Proven is the only choice of mine. Thank you again and again....I feel alive again, having all my data recovered. Phil J
CH
Charles
Such Relief
Having an encryption/ransom event occur on a Friday evening and not finding out until I came into work on Monday morning finding ALL my files encrypted and no longer available to me was disastrous. All my personal files as well as nearly 25 years of business documents were "locked up". Even my Back Up was corrupted as I typically would plugin my external hard drive on Fridays to update my back up.
Proven Data Recovery restored everything right down to the smallest detail. Keeping me informed all through the process and I was up and running in the quoted time.
I share this experience with all my friends and business acquaintances and highly recommend Proven Data Recovery if anyone has this happen to them.
HJ
HOEKSTRA/JOSHUA A.
Saved me!
I had a hard drive bite the dust with no chance of recovery of any data by other means. The team here were professional and efficient, and very transperant about the risk free service they offer. I will be recommending Proven Data Recovery to anyone I know who needs a "save" like this one!
AM
Aisha M.
professional from start to finish
Before stumbling upon Proven Data Recovery, I came across a few other companies that were given mostly mixed, lackluster and disappointed reviews. After reading review after review after review, there was Proven Data. I was almost immediately went with Proven because of the glowing reviews. They sent a quick response after my initial online registration, like the reviews say. They explained to me, in detail, about the process and what would happen. I had 4 hard drives and my iPod Nano that I wanted to pull information from. They were able to retrieve files from all but one of my old hard drives because of some long technical problem that, although I am not tech-savvy, I still appreciated the detailed explanation. As for followup, I am actually the one who delayed my responses and authorizations to them, as my emails were not timely. I can't say anything bad on their end. I would absolutely recommend them to anyone.
JR
Jacob R.
Great Data Recovery.
My experience was great. Steve was helpful every step of the way. Was recovered 100 percent. very professional. Highly Recommended.