I would certainly give your company high marks on customer service and your staffs ability to work with someone who does not have superior computer skills. You people were helpful in walking me through the process with curtesy and patience. Prior to working with your company I had tried to work with several respected computer technicians who were not able to fix my problem. I found your company through an internet search and your experts were able to fix my problem quickly and saved thousands of documents. Your inducement of no payment unless your were successful shows confidance and good customer service. Congradulations.
AS
Andy S.
Exceptional service, super friendly, life savers!
I can't find enough the right words to describe my wonderful experience with Proven Data Recovery! Victor is a class-act, knowledgeable, friendly, and just makes the process seem so effortless which gave me assurance that I would have ALL of my files back! I run and operate an Insurance Agency and with that said, you already know the amount of important and valuable files I had with clients. I got hit with that Cryptowall 4.0 virus that pretty much encrypted all of my files. I thought my life came to an end as I had never seen such a thing. I made a few local runs with nearby companies in the business and NONE of them had a clue of what this was! In fact, their suggestion was to pay the ransom fee! Really? I didn't settle. After a few sleepless nights of constantly researching about this virus, I came across Proven Data Recovery! I simply reached out to them, was provided a case number, and the very next morning a gentlemen by the name of Victor called me on my case. From there, he conducted a simple evaluation on my system and was able to tell me exactly what was going on and gave me 100% guarantee that I had nothing to worry about and that I would have all of my files back! And sure enough he did what he promised! These guys know what they're doing! PEOPLE! If you have any type of issue with any virus and files, these are the guys you can trust. Super affordable, very friendly and knowledgeable. They walk you through the entire process and more importantly, just having that peace of mind that they give you is priceless. Thank you so much for helping out and saving my life Victor. You hit my top 5 fav list and I can't think of anything else to show my appreciation and what you've done for me! Go #ProvenDataRecovery
EL
Elan
excellent service
data's was encrypted with RAS 2048.
by the help of PROVEN DATA RECOVERY TEAM, all data was decrypted with in 4 hours. and their service was excellent. I can suggest proven data recovery to anyone those who are required IT solution .
BE
bethm
Very Professional Great Company
From the moment I called them to inquire if they can fix my hard drive, they responsed with the upmost professionalism and optimism. Every detail and cost was clearly mentioned to me during the process. I was very lucky that they were able to fix the drive and retrieve my data. They sent it back to me on a Toshiba storage drive within the week. I would recommend them highly.
CH
caroline H.
restored a life's worth of photos
right before a cross-county move with my family, i realized every single photo on my external hard drive was gone. my child's birth, my wedding... i was an emotional mess. i was going to use a local recovery service, but had heard horror stories about the costs. proven data was a dream come true. really- i handed my hard drive over and a few weeks later they had emailed to let me know my photos were found. i still don't understand how they are able to retrieve deleted files, but their work was fast and every exchange was professional and timely. i would use them again in a heartbeat.
JV
Jaime V.
A little slow but excellent service
Though it took several weeks to retrieve my data, which I understand can be par for this type of job because flash drives are small and intricate, the service and customer relation was impeccable. They communicated consistently with me throughout the whole process both via email and phone. They Made sure the job was done from start to finish.
DA
Dan
Simply excellent people.
My experience with PDR wasn't perfect, as, few things in life are. But, what is crucial, is, their people were completely professional, responsible and responsive, and, in the end, I have a total recovery of all data. I am indebted to them, and unreservedly endorse them. And I'm one critical (in the Socratic sense) guy.
JH
Jenn H.
Amazing Service
It was well worth the money and wait. They were able to recover almost all of my files! I was kept in the loop every step of the way and all my questions were answered in a very timely manner. They are very professional in handling the whole process. I would for sure use you again. Hoping I don't have to but if I do I know where to turn!