Protein.comReviews of protein.com

Ordered my shake promised next day delivery, item never turned up, contacted seller they said it was shipped, Evri haven’t received it emailing daily with no help. Awful customer service.

Horrendous customer service. Purchased the vegan chocolate and it’s vile and doesn’t taste right! I’ve never had a problem with this company before. They won’t allow a return or refund as it’s been opened. Looking at the policies, they can get away with anything really. Shocking customer services offering nothing! Won’t be ordering again!

I ordered 2 jars. Only received one. I emailed and at first it was fine. Apparently it was still in transit. I gave it a couple of days and emailed again today to say it still hadn't been delivered. The person who emailed back said they have checked everything (the weight and proof of delivery) and everything on their side was fine. I don't understand how it was in transit on the 5th June but now somehow it had been delivered. The box was only big enough to hold one jar. And somehow I cannot retrieve the picture of the delivery box. I can guarantee I will not receive an email back. What a waste of money. I have never experienced this before. Karma will get this company. The amount of people it has taken from is disgusting. Stop scamming people.

DISGUSTING TASTE!! Fast delivery… I will give them that! Honestly though, I wish it had got lost in the post. After seeing many women (with no taste buds quite clearly) on FB raving about how great they taste I ordered the raspberry and white chocolate one yesterday. Arrived today and tried one for lunch! Rank doesn’t even cover it. Far too sweet but the chemically aftertaste is by far the worst part, chewing gum isn’t shifting it. I fear even my wheelie bin will reject it but that’s exactly where it’s going. Total waste of money!!

My order was delivered 3 days later. With half my order missing. Reported this to customer service which replied they can not do anything as box was delivered with photo. Photo only shows box on doorstep not what's in it. I'm fuming!!!!

I love the product, I find it tasty and so many flavours to choose from. However twice I have had late deliveries. They say next day and I have been waiting three. Evri is terrible!!! I complained to their customer services and they said if it has not arrived after a further THREE DAYS!!!! Then get back in touch. The customer service is disgusting! If you plaster all over your site that its next day delivery then that's exactly what we should get! A real let down and a very unhappy customer with no shakes for two days which had really caused me problems with my diet. Looking elsewhere as the customer service has let it down more than Evri being late.

No idea how this company gets 5* reviews mostly endorsed by people who get paid to advertise. Received my product and I can only describe how it tastes is as if I had copious amounts of sugar in 250mls of water - customer service advised me to add salt 🤣🤣🤣🤣🤣 Please don’t be like me and waste your money there are so many great companies that really care about their customers, sadly this company isn’t one of them! Do your research first and don’t be fooled by celebrities who promote it! Slim shake does nothing to fill you up either!

Not a good overall experience so far and we are still waiting for our order. We ordered three shakes and two shaker cups and was told next day delivery. 4 days later we are still waiting! Contacted them to be told the order has been processed. I was then told on fb messenger that it has not been processed and are missing a flavour even though it showed as in stock! All their responses are copied and pasted ! And they genuinely do not care about anything! All I get is it’s processed now although I asked what will actually be sent as they keep telling me different things. Can’t actually say what they taste like but when or if they arrive and were the best tasting drinks ever we will def not be ordering from them again! The lack of anything from the company is not good ! Update they have arrived, tried the mango tropical and it’s so sweet it’s unbearable even after ten minutes of drinking I can still taste an over powering sweetness in my mouth. Next one I make I’m def using more water and 2 scoops not the three stayed hopfully it will taste better. The proton shaker leaks when u shake it.