I recently bought 2 items from this company for $31.65. I received TWO receipts. One was for the correct amount. The second was for $10.00 MORE for the exact same items. Of course, you can't reach anyone because this is a huge scam and I'm certain I'll never see my items.
AN
Angela
Hopeless service
Hopeless service. Can't find your order. It sat at the Post office in China for over two weeks. Items look nothing like picture ordered.
PJ
P J.
ORDER NEVER RECEIVED
Prosperousm Ceramic Tourmaline Ionic Flat Iron Hair Straightener, 28*4.5cm / 11.02inch*1.8inch, Black, with Four Adjustable Temperature Settings
I ordered the Flat Iron in January 2025 from Prosperousm (from China) & NEVER RECEIVED IT as of 4/21/25. I'm requesting a full refund of approx. $65. According to them, 17Tacking Delivered it 2025-02-08. I have gone to my post office three times with the 17Tacking # & asked the post office to check by my address. Nothing!! Prosperousm said they delivered it, I never received it! I think they are trying to keep my $65. This is unfortunate. Below is their response again:
"Don't worry, if you haven't received the package yet, please try the following ways to find the package.
1. Confirm that your delivery address is correct.
2. If the correct address is confirmed, most packages are usually found accidentally misplaced. Check your mailbox or drop-off location to see if the courier left your package near your home, in the mailbox, in front of the garage, or on the lawn.
3. Check to see if someone else is taking your delivery. Ask your family members, neighbors, doorman, or other household members if they have accepted your package.
4. Sometimes the courier tries to contact you for package delivery but fails to deliver. Please check your phone message or email to see if the carrier notified you of a failed delivery attempt or negotiated a second delivery time with you.
If you have tried the steps above and are still unable to locate your package, please contact us again.
Yours sincerely,
Customer Service Team"
Needless to say, I've done all this!!!
JE
Jens
Accidently ordered scratch remover…
Accidently ordered scratch remover twice. Contacted them immediately to flag the mistake. They "claimed" the product had been shipped immediately and was nothing they could do, when they eventually contacted me 3 days later. Do not expect to receive the product, after reading others' experiences. Have flagged with Paypal and my credit card.
MD
Matt D.
The car scratch remover never showed…
The car scratch remover never showed also charged more than invoice. This company is a fraud all the stuff comes from china and they don’t help you at all. Filed a fraud complaint with my state attorney general, And also did a credit dispute. Beware!!!!!!
AD
Amelia D.
Terrible car scratch repair kit and terrible compensation
I brought a Car scratch repair kit and was dismally disappointed with the month or so it took to arrive on top of the over charge. I see I am not the only one and they did return $9.something.
I then tried the product within a week on reviving and it failed miserably. I then reported this and asked for a full refund (not expecting shipping back of course) but they offered $2 then $5. Despite the before and after I shared and pointed out it didn’t do even half of what their advertising said it would. Since it was overseas and via a FB ad it doesn’t fall under Australian consumer laws so I have zero legal fight. Don’t bother trying them, at least not for car products.
GV
G. V.
After waiting almost 2 months
After waiting almost 2 months, my notification mentioned that my merchandise was delivered to my mailbox. I received a cheap plastic ring instead of the ceramic car wax I ordered. $40 down the drain. $40 FOR A GUMBALL MACHINE TOY!
PA
Patricia
I placed an order in November for a…
I placed an order in November for a hair straightener. On December 18th I received a package and upon opening it, there was a sound bar. I notified the company and sent them the photos and now they making these ridiculous offers starting at $5 dollars to send me for compensation. Totally disrespecting my character and I am very unpleased and seeking legal representation.