kim
wasn't crazy about the mess left behind
wasn't crazy about the mess left behind

PROSHRED® Security is a trusted and certified company that has been providing secure on-site shredding services for over 35 years. With extensive experience, we are the go-to company for all your shredding needs. Whether you are a resident, a small business or a large enterprise, we can service you! PROSHRED offers customized solutions to address any job size and your specific requests. Our services include document shredding, product destruction, hard drive destruction, e-waste recycling, and document scanning. Protecting your identity is our core competency! PROSHRED's on-site mobile shredding services are designed to offer you a convenient, effective, and secure shredding experience that complies with most federal laws and industry regulations. Our shredding process meets the rigorous standards of NAID AAA Certification and ISO 9001 Certified by NSF-ISR which assures our commitment to quality and security from beginning to end. PROSHRED® Security services 41 metropolitan markets in 25 states with a fleet of over 170 trucks. And, with our network of certified shredding partners, we provide shredding services nationwide.VISIT OUR WEBSITE
PROSHRED® Security (proshred.com) has 376 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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kim
wasn't crazy about the mess left behind
Linda
I had a very favorable impression of your company, from my initial phone call requesting service, to the time my files were picked up for shredding. Everyone I dealt with was friendly, professional and very thorough. It certainly was a pleasure dealing with your company.
Kim
I was referred to ProShred by my attorney. From the first phone call to the actual shredding was awesome! Professional and great service! I highly recommend this company!!
stan
The shredding was completed in less than an hour. The driver/operator was courteous, and he did a great job.
Giovanna
Sam was most helpful and answered all the questions we had. He also made us aware of some of the other services that are available. We are always very happy with the service, that is why we continue to use Proshred
Patrice
Fast and courteous
Company
During our visit, we experienced several issues. Firstly, the order was placed under the wrong name which almost led to the first driver being rejected by our receptionist. To make matters worse, three different trucks had to be sent on three different dates because the original order taker did not input the correct amount of boxes. Initially, the driver tried to blame our company for the mistake, but we were able to provide proof by pulling up the order request which showed that the order taker had not requested the right amount of trucks. Finally, the last pickup driver was rude and impatient, repeatedly calling our receptionist because he did not want to wait for our maintenance team to open the doors for them to work out of.
Response from PROSHRED® SecurityApr 10, 2024
We apologize for the issues you encountered during your appointment. This falls below our standards of service, and we're taking immediate action to address and rectify these shortcomings internally. Your feedback is invaluable, and we appreciate the opportunity to improve our processes to ensure a smoother experience for our customers in the future.
Jane N.
This company was quick to respond to my phone call. They were very well organized with scheduling me and getting the job done. I will definitely contact them again for any future needs.