ProresumehelpReviews of proresumehelp.org

This is my first review on Trustpilot, as I felt a compelling need to save others from a similar experience to my own. I would give this 0 stars if I could. I used this service based on reviews from Reddit forums. It seemed like a lower cost alternative. However, the product I received was completely unusable for my level of experience and field. I immediately demanded a refund, but have been in an extended back and forth with the company (they are now up to 60% which I have rejected). Based on what I received back, I did further investigation into the company. The main company appears to be based in Lithuania, as they operate the identically branded proresumehelp.net using that business. They're registered under different business names and registrars which is suspicious. The website identifies a "professional team" of HR experts and other career professionals by name and photo on their website, but these individuals have no other discernible presence online (ask yourself why anyone claiming to be a career coach wouldn't at the least have a LinkedIn profile). Further, there appears to be evidence of this business engaging in a massive positive review astroturfing campaign across Reddit and other platforms. For every positive review I came across on Reddit, the only other activity that profile engaged in was positive reviews of essay writing services and homework content creator schemes, which appear to be connected to this service based on the shared customer support phone number. I've reported this business everywhere I can.

Do not waste your money. I paid for executive-level resume and cover letter writing and received documents that were not only below professional standards — they were completely unusable. The cover letter stated the wrong number of years of experience entirely and used the word "experience" twice in the same sentence. The resume had a word in all caps in the executive summary. These are not minor stylistic preferences — they are fundamental errors that would immediately disqualify a candidate and that any qualified writer would know to avoid. When I raised these concerns I was asked to submit revision requests — meaning I was expected to teach their own team basic professional writing standards. When I requested a full refund, their response was to incrementally offer 30%, then 40%, then 50%, then 60% — a calculated tactic designed to wear you down rather than actually resolve the issue. They hid behind fine print policy language while their own website prominently advertises "satisfaction guaranteed" and a "money-back guarantee." Advertising those guarantees while burying policy language that ensures they never have to honor them is deceptive and misleading. I ultimately accepted a 60% refund — not because it was fair, but because I was not willing to continue spending time and energy on a company that clearly had no intention of doing the right thing. If you are a senior professional or executive seeking quality documents to represent your career, look elsewhere. This company markets itself as capable of executive-level work and satisfaction guaranteed. Based on my experience, neither of those claims is true. **UPDATE** I posted an honest review reflecting my experience. Within hours, a second manager reached out suddenly willing to offer a full refund. The catch? I had to remove the review first. Let that sink in. The full refund that was "impossible" and against "policy" for weeks became possible the moment their Trustpilot rating was at risk. This company was never hiding behind policy because of principle. They were hiding behind it hoping I would give up. The only thing that motivated them to do the right thing was protecting their online reputation — not their false advertising of "satisfaction guaranteed" and a "money-back guarantee," and certainly not the fact that they delivered unusable documents to a paying customer. I declined to remove the review in exchange for a refund. A company that genuinely wanted to make things right would have done so without conditions. Instead they made it clear that silencing dissatisfied customers is the priority — not actually delivering the executive-level service they charge for.

Proesumehelp.org has reported my first review. Trust pilot has restored it because it did not violate any guidelines or terms of service. They have also tried to get me to delete my review in order to settle for a 30%- 45% refund instead of allowing me to receive a full refund. They're claim was that they provided me a product however my dispute is not whether or not they gave me a resume. It is based on false advertisement which is unlawful. Their website claim and their customer support representative claims that you will receive a professional resume. However, a resume can not be professional if littered with errors that should have been proofread. Revisions focuses on strengthening the core message, structure, and content, while proofreading is the final step for correcting minor surface-level errors like typos, grammar, and punctuation. That's why I rejected a revision and opted for another writer-- which was no better and I had the exact same issues. Proresumehelp's location is not based in the U.S. As stated at the bottom of the website their address is: UAB "BALTIJOS INTERNETO TECHNOLOGIJOS", Prūsų G. 14-62, Vilnius, Lithuania 2026. Which may explain the spelling and grammar errors. Please do your research or better yet, don't bother with resume writers. Also people dispute with trust pilot if they try to take down your review. Also use fill out a whistleblower application on trust pilot if they attempt to silence your review.

Dont believe the positive reviews. Its all lies. Try it yourself but be sure not to approve when you see how poorly written the resume is

Embarrassingly unprofessional corrections, not bothering to get basic grammatical or spelling errors correct. I also had to fight to get any real money back after their terrible service. Avoid at all costs.