ProreferralReviews of proreferral.com

When I signed up at Home Depot to have a contractor fix my shed doors , I was given the names of 5 contractors. Only Walter Gonzalez, DeWalter Construction, called to discuss the problem. He was courteous, very pleasant and a skilled carpenter who treated the project as though it was in his own home. He showed me that the doors needed to be replaced. He came on time, was careful by putting down drop cloths in the area where he cut the wood doors, and I am completely satisfied with the quality of his work. I highly recommend Walter Gonzalez .

We used Home Depot Pro referral services. "BUYERS BEWARE! PLEASE DO YOUR RESEARCH! My wife and I paid this contractor Glenn from Glenn Specialized Construction more than $10K in September 2023. Plus gave him access to purchase materials from Home Depot at our expense. So, to have a contractor do such a shoddy job leaves me speechless. Which also added to the cost of this project. To do some sheetrock inside the home and garage, bathroom vanity remodeling roof repairs, and various other contractor work. We were very pleased with the work initially when we first moved back into our home. However, there were a few more jobs we needed him to finish. Which he promised to come back. However, he just ghosted us, never came back, and stopped responding. Then, to add insult to injury. Recently, we discovered in our bedroom that we had a leak behind one of the sheetrock walls he replaced leading to the bathroom. The leak was so bad that it was soaking our master bedroom carpeted floor and the walk-in closet carpet. So, we called another contractor to come out to find out what was going on. This contractor discovered that Glenn Specialized Construction used the wrong piping connection under the sink in the master bedroom vanity. Which caused the drainage from our A/C unit to clog and back up. The too small pipe connection was so clogged that it destroyed part of the sheetrock that he did replace. Now it has also soaked our new carpet that we will most likely have to replaced "AGAIN." This guy was recommended to us By Home Depot Pro Referral. In my opinion, I feel we paid too much money for this guy to not do a professional job on everything WE contracted him to do in our home.

I hired a contractor through Home Depot to assemble an outdoor chair that was too heavy for me to handle. I got a couple interested companies, one....Quality Assemblers called me almost immediately. I texted him and he quoted me a price of $100, which seemed fine. After I explained that this would take 2 men, it's very heavy and in 2 pieces (and I sent him a picture), we then agreed on $150, which I thought fair, gave him my address. He said he could do it and would come out Wednesday at 3:00. He never came that day, never called. So, I again tried to reach out to Home Depot, he apparently saw that and apologized, said he messed up and could he reschedule? I told him I'd give him one more chance so we rescheduled for yesterday from 9-11:00. He did not call to say he was coming or was going to be late so I gave up and went to lunch.....at 11:30. He finally showed up at 1:00 (2 hours late with no phone call). I told him he should have called and had I done that in my career, I would have been fired. I can understand having to reschedule or a previous job taking longer or traffic but everyone has a cell phone and SHOULD CALL. Professional, reliable companies do. He did have a helper and they did seem to do the job OK and they put it on my back porch like I asked but if I can't trust people to come when they say, I never do business with them again. When I reached out to Home Depot, they said all they do is refer them, they are independent contractors and they don't stand behind them. I said....why would you put them on your website then? So, they promptly disconnected my "chat" with them. I have done business with Home Advisor, which I think is Angie's now and THEY DID STAND BEHIND THE CONTRACTORS AND WOULD MAKE THEM FIX SOMETHING IF IT WASN'T DONE RIGHT. But, when I called them, now apparently they want your credit card upfront and I don't like that. Also, he said he'd give me a discount for the screw-up, but I told him I'd pay him what we agreed on because I knew it was a difficult assembly. I told him he just should have called, so I was irritated. Every reliable business calls you. So, even though the chair turned out fine, I'd never hire him again. Oh, also yesterday early in the morning he asked me again for my address, which he should have had, I took that as a good sign that he was actually going to show. It wasn't a big job or big deal and I hadn't paid upfront so I wasn't real worried, not like I was having a kitchen remodeled, but too much aggravation. And Home Depot doesn't care. Sadly, this seems to be the rule rather than the exception with companies these days. It's difficult to find a good one. I've dealt with a lot of contractors in my time and can almost immediately tell if they know what they are doing when they show up to talk to you, and I have little patience for nonsense. AGAIN, Home Depot knows nothing about the contractors they have on their website. Sometimes you finally find a good company, then when you need them again, they don't get back to you or are out of business or someone else has bought the business name.

home depot send out a handyman to replace a window screen. he replaced the screen but broke the whole frame trying to put it back in the window.he said he would order a new frame and come back in a few days, he has never come back, the only good thing he never got paid for anything,not for his service call or for the screen material he bought. i was going to pay for everything if fixed right.why does home depot keep hiring these people,same happened with my repair of a door hindge,handyman left to buy a new hindge and never came back,what a wast of the to use this service,

Contacted ProReferral from a referral by my local HOME Depot store. Unfortunately they referred a con man to me who promised to custom build a bathroom vanity and install it for me. Instead he tried to deliver and install a cheap off the shelf stained small vanity. I refused delivery and he has refused to return my $5200.00 deposit. To make matters worse ProReferral is ignoring my pleas for assistance. Evidently they don't background check or vet the so called pros they refer to vulnerable clients.