Proper Insurance ServicesReviews of proper.insure

Had a water damage claim on one of our rentals and Cali handled it for us. She was easy to work with — quick to respond, kept me in the loop, and coordinated with our mitigation company directly so I wasn't stuck in the middle. Made what's usually a headache pretty painless. Appreciate the help, Cali.

We had a very positive experience with Proper Insurance following significant wind damage to our property and the resulting business income loss. From the outset, the process was handled professionally and efficiently – even though the same could not be said about the contractors handling our repairs... A special thank you to Chelsey, who was outstanding throughout. She helped guide us through what could have been a very stressful claims process.

We had a great experience working with Cali Sawinski from Proper Insurance Services LLC during our claim process. Cali was professional, responsive, and very helpful every step of the way. She took the time to explain everything clearly, and made a stressful situation much easier to navigate. We truly appreciated her patience, communication, and dedication in assisting us with our claim. Thank you, Cali, for your excellent customer service and support!

"I cannot recommend Cali Sawinski at Proper Insurance enough! I came into the insurance process feeling quite nervous and overwhelmed, but Cali made everything incredibly easy. She is professional, patient, and took the time to explain every detail so I felt confident in my coverage. It is rare to find an agent who is this attentive and genuinely helpful. If you are looking for someone who simplifies the complex and actually cares about their clients, ask for Cali. She has been an absolute pleasure to work with!"

very easy to work with for claim. highly recommend

Thankful for Proper! Chelsey was incredibly helpful and responsive throughout our claim process. She communicated clearly, stayed on top of everything, and made a stressful situation much easier to navigate. Really appreciated her professionalism and support.

I am very grateful for Proper. We filed a claim due to a major incident that occurred at our cabin while we were using it as a short-term rental. Claims Specialist Matthew Stewart was professional, courteous, reliable, thorough and fast. We were satisfied with the outcome. Based on my experience, I would recommend Proper Insurance for anyone who is looking to insure their short-term rental property.

We had a major issue this winter when ice and a prolonged freeze completely destroyed our hot tub at our Airbnb property. I was so impressed with how smoothly everything was handled!Alayna from Proper Insurance was fantastic — she responded quickly, processed our claim efficiently, and approved the full replacement cost without any hassle. She also kindly authorized partial refunds for the guests who were impacted by the hot tub being out of service.This was hands-down the easiest and most stress-free insurance claim I’ve ever filed, and it was paid in full. Alayna made the entire process seamless and professional.Thank you so much, Alayna and the team at Proper Insurance! I couldn’t recommend you highly enough!