Proper Insurance ServicesReviews of proper.insure

Payton was great to work with on our short term rental policy. He was very responsive, knowledgable, and went above and beyond by giving me a detailed comparison of another company's proposal and the one offered by Proper Insurance. We are glad to be working with Payton and Proper Insurance and look forward to doing more business together in the future.

I recently had the pleasure of experiencing the outstanding service provided by Proper Insurance. I submitted a claim, and to my surprise, they processed it in less than one hour, showcasing an unparalleled level of efficiency. Matthew, the representative who assisted me, went above and beyond in addressing all my questions and concerns. His extensive knowledge of the insurance process and his helpful demeanor made the entire experience seamless and stress-free. I was impressed by his professionalism and dedication to ensuring that I had a clear understanding of the process. As a homeowner with vacation rentals, I highly recommend Proper Insurance to my fellow property owners. The prompt claim processing and the expertise demonstrated by Matthew reflect the company's commitment to providing top-notch service. In an industry where reliability and efficiency are paramount, Proper Insurance stands out as a trusted partner for homeowners seeking peace of mind.

Bob Bradley was easy to work with and great at explaining and quickly responded to all my questions.

Bob Bradley is the best, he made sure I got everything figured out on time. I also appreciate him following up with me after. Keep the good job up Elizabeth

Zach with Proper Insurance was so helpful! He took a lot of time to walk me through their process & how we will work together. The rates were competitive & it was easy to understand. PI has given me a much better policy than my previous carrier & I am excited to be working with them. Highly recommend!!!

Mike Wolf from Proper Insurance treated us very well! He is highly efficient and very clear in his communication. His rates for our rental property were by far the best for insurance in the Naples area. Thanks Mike for the best service we could have asked for!

Tammy and the team at Proper made my claims process so easy. They were thoughtful and fair. They honored my policy when they could have easily made an argument against covering my loss. As an owner of many properties, I have never had a claim run smoother than this one. Thanks, Tammy!

TL;DR: We consider Proper Insurance and our contact, Mike Wolf to be a key element of our STR brain trust, and would recommend them confidently to anyone seeking high end coverage for their STR investment. Starting on our first short term rental project was daunting to put it lightly. So many variables to consider, so many cautionary tales swirling in our heads leaving concerns about protecting what we’d worked so hard for, and no idea who best to trust. We feel so fortunate and grateful to have connected with Mike Wolf at Proper Insurance. He has become a rare source of great service in a modern world that feels like it has abandoned those values. Over our first year as owners, Mike’s competent counsel related to the important protections for our rental endeavor has been a reliable source for peace of mind. If you're in the market for asset protection that’s tailored specifically to cover you and your short term rental investment, I expect you’ll be thrilled with the features, benefits and most of all customer service from Mike and Proper Insurance.