Proper Insurance ServicesReviews of proper.insure

Amazing personal attention. Taylor helped me to clarify issues that were essential to our protection as a property owner and host. She answered my innumerable questions.

I always receive great service from Proper. Bob Bradley is my go-to guy. He’s always accessible and promptly replies when I reach out! His team is very thorough. They communicate what is needed and follow up consistently to ensure the policy gets through underwriting in a short period of time. I have several policies that Proper has gotten done for me in just a few sata

If you are in the short term rental business then Proper Insurance is the way to go. Most personal property as well as commercial carriers are clueless of the nuances when it comes to short term rentals that are often a hybrid of personal and commercial The standard coverage offered by either sector is likely to come up short should you ever need to make a claim. The staff at Proper not only know the ropes but are very proactive in guiding short term rental operators around the risks that are unique to this business. If that were not enough, should you need to make a claim, expect a very proactive and helpful response. Taylor M Stult with their account management team and Matthew Stewart with their claims management have been amazing.

Excellent customer service provided by Cade, very good and responsible company

By far the easiest and most straight-forward claims process I've ever experienced. We had to file a claim when a guest brought bed bugs into our Airbnb rental (ugh), and Proper was SO easy to deal with. You always talk to actual humans, the process is super straightforward, and the whole thing was just very quick and painless. I especially appreciated our adjuster Harold; he was a pleasure to work with and got things done professionally and quickly, and with a delightful attitude. Highly recommend!

Bob from Proper Insure has been instrumental in helping us navigate the insurance process for our short-term rental. His expertise and attentive guidance ensured we understood all our options and made the best choices for our needs. Bob’s professionalism and prompt responses made the entire process seamless and stress-free. Highly recommend his services to anyone looking for comprehensive and reliable coverage for their rental properties.

Bob Bradley of Proper Insurance made purchasing insurance for my unique Air Bnb simple! He was kind, informative, and down to Earth. I could not of asked for a better experience.

Customer service was great and claims process was timely executed. Our claims processor, Elizabeth Young, was super helpful and professional. Have been extremely pleased with Proper Insurance, since we've been affiliated with their organization.