Proper AIReviews of proper.ai

We’ve had a wonderful experience working with Proper. Their team has consistently been professional, knowledgeable, responsive, and a pleasure to work with. They’ve provided excellent accounting support and have been a valuable partner to our property management business. What truly sets Proper apart is their commitment to their clients. They are attentive, reliable, and genuinely invested in building strong, lasting relationships. Throughout our partnership, we’ve always felt supported and confident in the quality of their work. We sincerely appreciate everything their team has done for us and would highly recommend Proper to any property management company looking for a reliable, professional, and dedicated accounting partner!

I was a bit skeptical at first about using a remote service for our property management trust accounting needs. But after meeting with Proper AI I immediately felt peace of mind. My Proper AI team is super responsive and addresses all of my specific questions and requests. They proactively reach out to make sure we are on schedule with everything and provide me regular status updates to ensure I am staying on top of my responsibilities and am maintaining compliance. They are extremely knowledgable about Appfolio, the system we use. My bookkeeping is regularly kept up to date so I can stay in tune with the financials of my business. They offer weekly meetings so you can discuss any outstanding items, while at the same time getting a chance to meet those you are working with on a daily basis. I would not hesitate to recommend Proper AI for your accounting needs.

When we first engaged Proper about bookkeeping services, we were very skeptical, disillusioned, and spiteful. Not because of anything Proper was proposing, but we had heard similar pitches from other 3rd party service providers we used in the past and we had been burned many times, often leaving us in a worse position than we turned it over. Proper has been on our accounts for over a year now and they continue to provide quality service and are true partners/team members. They work with much transparency, efficiency, and make you feel like you are their only client. They have not only helped us simply keep the books accurate, but they continue to shape how we do the work by providing excellent feedback and opinions on best practices and setting up standard operating procedures in some cases. They have given us the confidence to scale our portfolio. Would recommend to anyone looking for a bookkeeping solution for their portfolio.

We onboarded the Proper Team in December 2025 and I couldn't be happier with the service. The professionalism and adaptability to our needs has been outstanding

availability and follow up was key for our organization. great for us to have a team to support my local team.

As the controller for a property management company, I have high standards when it comes to bookkeeping — accuracy, timeliness, and clear communication are non-negotiable. Proper AI checks every single box. From day one, they've been incredibly responsive and easy to work with. No chasing down answers, no waiting days for a reply — they're on it. Rachel and Mauricio in particular have been an absolute pleasure to work with. Rachel is professional and detail-oriented, and Mauricio is simply fabulous — both of them genuinely care about getting things right. It's rare to find a team that brings that level of dedication to the work. The accuracy and attention to detail they bring to our books gives me complete peace of mind. In property management, there are a lot of moving parts, and knowing that our financials are in capable hands has taken a huge amount of stress off my plate. If you're looking for a bookkeeping team that is reliable, precise, and a joy to work with — look no further than Proper AI. Highly recommend.

⭐⭐⭐⭐⭐ We engaged Proper AI to help strengthen and organize our accounting processes, and the experience exceeded our expectations. From the beginning, their team approached the work with professionalism, expertise, and a clear plan. They helped us bring everything into a well-structured and organized place, giving us a strong financial foundation moving forward. One of the things that stood out most was their deep knowledge of AppFolio, the property management software our company relies on. Proper AI has an exceptional level of expertise in AppFolio, and their deep understanding of the platform ensured everything was handled efficiently, accurately, and in alignment with best practices. Their familiarity with the system made the entire process extremely efficient and ensured that everything was handled correctly. All transactions were completed quickly and accurately. If there were ever questions or discrepancies, they addressed them immediately. If an error occurred on our end, they brought it to our attention right away so it could be corrected without delay. I was consistently impressed with their responsiveness, attention to detail, and overall professionalism. Even though Proper AI provides remote accounting services, you would never know it—the level of communication and support felt seamless and dependable. I would highly recommend Proper AI to any property management company looking for a knowledgeable, reliable accounting partner. Their work gave us clarity and confidence in our financials, and I am truly grateful for the support they provided.

Proper AI is a great company to work with. They are very efficient and communicate daily. They are on top of all of our needs and have a friendly and cooperative staff. I highly recommend this company!