Propel PartsReviews of propelparts.us

Excellent Customer service

Yes, very satisfied with the service, you have been very kind!

Great company with outstanding customer service. Always get answers to my questions and always get my order to me quickly!

Good service, quick response.

Honestly, if I were in Miami like my shipment was, I wouldn’t have been in a hurry to ship out either. I was frustrated at first — delays cost me time on the job — but Propel Parts stepped up. Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it. Things don’t always go perfectly, but these folks proved they’re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people. — Jimmy Spong Hartco Mobile Welding P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let’s just say the case hardening was — well — hard. Great Stuff! Thank you.

:) great service

Customer service was excellent today! I have never had a company go behind the scenes to see what was happening with my payment error and resolve it so I could complete my order without having to do it all over again. Hats off to Propel Parts!

Great Service!