David E. K.
Had a great experience with ordering…
Had a great experience with ordering correct engine gaskets for our 3208 caterpillar engine

PROPEL PARTS is the premier online store for Heavy Equipment Replacement Parts. Our mission is to make buying parts affordable, fast and easy.
Propel Parts (propelparts.us) has 128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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David E. K.
Had a great experience with ordering correct engine gaskets for our 3208 caterpillar engine
joel
perfect service
Tony
I put 2 of the same orders in due to a web page error and shortly after I was contacted by Deb from customer service asking if I meant to place both orders. She was very helpful, the email was very well written and it genuinely made me feel better about the whole experience. She resolved the issue quickly and with there not being much of customer service these days I was very happy so see that is not the case everywhere!!!
clint A.
Always helpful and great pricing
Jason P.
I’m grateful I found this company! They answer the phone every time plus the parts are packaged very well!! Even the angriest mailman couldn’t damage your parts! lol The parts showed up as planned and for being aftermarket the quality seems to be good!! The warranty is the same as CAT. Thank you Daniel!!!
Response from Propel PartsSep 11, 2025
Thank you so much for your wonderful feedback! We’re truly grateful you found us and took the time to share your experience. It means a lot to hear that our team’s commitment to answering every call and ensuring careful packaging made a difference for you (and even passed the “angriest mailman” test—love that!). We’re also glad the parts arrived on time and that you’re pleased with the quality and warranty. Providing reliable aftermarket parts with the same confidence as OEM is something we take pride in. A special thank-you as well for recognizing Daniel—he and our whole team are dedicated to making sure you’re supported every step of the way. We look forward to serving you again!
Rescue R.
Very thorough ! Confirmed order and great communications.
denise
When I had questions, they were answered quickly and kindly. Thank you!!
Ruslan Z.
They are great !
Response from Propel PartsAug 18, 2025
We were delighted to assist you!