Proofread AnywhereReviews of proofreadanywhere.com

Response from Proofread AnywhereAug 30, 2021

Hi, Laura! Thank you for leaving a review and giving us the opportunity to respond publicly. Did you get my email inviting you to hop on Zoom with me to talk about your marketing efforts? I'd love to be able to help you! Other students have had great results with the course. Also, since the last time you logged in more than a year ago, the course has expanded by 22%. Your enrollment includes lifetime access to all of those updates at no extra cost. If you'll respond to that email and link me to your website, LinkedIn page, resume, or any other marketing materials you have, I'll look at them and give you feedback on those as well. Lastly, one of your fellow students -- who took the course last summer as well -- followed our advice with diligence and is now fully booked as a proofreader. Her name is Elizabeth Hudgins. Elizabeth posted in the Facebook group on August 10, 2021, with the following encouragement: "Just some encouragement for new (or not so new) grads as it relates to landing jobs. I’m at the one year mark 🎉 since graduating the course and about ten months since really looking/marketing myself. And I did it! I’ve reached my hrs/week goal in recurring clientele (which for me looks like between 25-30 hrs). If I can get here through three almost-moves, one actual move to a new city right before the birth of our second child, PPD, at least two hurricanes, the flu, COVID, and life in general while being a full-time stay-at-home mom… I promise, you can do it too." You can also find a candid video review from Elizabeth on YouTube. I linked that to you in the email I sent you. Here's what she said in her video regarding how the course helps you find clients: "There is no hand-holding. And I don't mean that in a bad way; there are all of the tools that you need to succeed, but it prepares you for the real world of having to go out and get what you want, you know? Clients don't just fall into your lap, and it gave me all the tools that I needed to go pursue and be confident in pursuing work once I graduated and it was -- I followed the advice of some people in the grad group as well and treated it like it was my job to do that until I got to where I wanted to be." I hope you find her advice helpful and again, you're welcome to respond to my email for extra support. Warmly, Caitlin Pyle Founder, Proofread Anywhere

Response from Proofread AnywhereAug 6, 2021

Hi, Katherine! Thank you for your feedback! One-star reviews tend to receive a lot of attention, so it's very important to me that I address what you've written here in detail. First, I'm sorry you had a sour experience in one of our four Facebook communities. I'd like to point out that our Facebook groups are not part of our course content; we offer these as a free bonus to our courses. Moderating these groups takes a lot of time and financial resources. It's entirely voluntary to participate in the groups. Congratulations on completing the course and passing the exam! I'm so glad to hear you found the course itself to be relatively good. To that end, I see that you enrolled on February 19, 2020. The course content has expanded tremendously since then. In fact, your last login to the course was July 13 of 2020 -- more than a year ago at the time of your review. All of our students receive lifetime access to the course, including all updates and expansions, at no additional cost. We invite you to log in and take advantage of everything you've missed in the last year. According to our records, you enrolled at the full retail price for the General Proofreading: Theory & Practice course. This is quite uncommon. Since COVID hit last year, we've frequently offered generous discounts to make our resources more accessible, despite our rapidly increasing costs. Additionally, we offer a discount to every student who takes our free workshop; however, I noticed you did not register for this workshop before enrolling and thus didn't receive that discount offer. To account for these missed opportunities, we issued you a partial refund on August 4, 2021. In the face of many obstacles, we are fellow humans who do our absolute best to deliver a high-quality course experience at a competitive price -- while also offering personalized student support, hand-graded exams, and lifetime access to our ever-expanding library of content. It's critical that our current and prospective students have accurate, up-to-date information about what we offer, so I thank you for the opportunity to publicly address your review here on TrustPilot. If you have any other specific concerns about the current version of the course, you have my personal contact details and are free to contact me at any time. Warm regards, Caitlin Pyle Founder, Proofread Anywhere