Mike
I write this review from the…
I write this review from the prospective of a designer. So I came to this company with my design ready to print. I also have experience dealing with many printers as we print work for clients. TLDR: I am not a basic user who has no idea about design or the process of talking to a 'printer'. That being said — read this. THIS COMPANY EDITS YOUR PROOF to literally include their website for promotion. Is it large? No. But they are literally editing your file to include their free promotion. Unprofessional. And honestly, unheard of. I would steer clear. I emailed them about this as i was shocked (understatement). Their response was "well, you approved the proof". I looked back at the proof they sent and in size like 5px font they included their website. Shocking that there was no level of apologizing. Sad too, because I did my research. They are not a cheap printer either. I wanted a quality product. 2 stars. I would give 1 but the product is well made.
Response from Promotional SignsJan 7, 2022
Hello Mike, We apologize for your experience with us. We would like to investigate the situation. If you can provide us with your order number so we can see who assisted you with your order. Thank you, Promotional Signs Team


