ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.
ProMerchant (promerchant.com) has 252 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Cambridge, Massachusetts
Excellent
Administration & Services · Bedford, Massachusetts
Excellent
Administration & Services · Boston, Massachusetts
Excellent
Administration & Services · Wilbraham, Massachusetts
Excellent
Showing 230 reviews with 5 stars · Clear filters
Tammy
Easy to set up. Quick to get started. Nothing like me previous experiences with merchant services. My rep really was a Pro!!
Response from ProMerchantFeb 5, 2021
Dear Tammy, Thanks so much for your positive feedback! We are so happy that you are pleased with our services. Best, Anna ProMerchant
David B.
These guys are great. They take the time to learn about your business and guide you through everything from start to finish. It once took me two weeks to hear from somebody at Square to assist me with a service issue. With ProMerchant, they are always quick to pick up the phone and always a pleasure to work with.
Response from ProMerchantFeb 5, 2021
Dear David, Thank you for taking the time to post this. We are so happy that we were able to meet your expectations and look forward to working with you to help your business. Best, Tim ProMerchant
larry S.
ProMerchant has been responsive to my needs with good rates. I believe they represent good processing banks.
Response from ProMerchantJan 27, 2021
Dear Larry, Thanks so much for your feedback! We are so happy that you found our team to be responsive and that the rates fit your budget. We look forward to helping you and your business whenever you need us. Best. Tim ProMerchant
Robert J.
We love working with the team at ProMerchant as their level of customer service above and beyond what we have seen in the industry. Working with Kevin Murphy and his team has been a great experience. They advocate for us, work with Authorize.net to clear up disputes, and have been a trusted partner.
Response from ProMerchantJan 27, 2021
Dear Robert, Thank you so much for the feedback! We are honored to call you our customer and am so glad we were able to meet your expectations. Best, Tim ProMerchant
Earl G.
By far one of the easiest process ever! Alex was super informative and broke everything down for a beginner like me. They listened, understood what I needed and made it simple for me. Thank you!!! I was able to start taking payments in literally 4 hours from my first phone call.
Response from ProMerchantJan 27, 2021
Hi Earl, Thank you so much for the feedback! We are so happy you had a great experience getting on-boarded with ProMerchant. We are here to help whenever you need us. Best, Anna ProMerchant
Alex S.
We signed up with Promerchant about 6 months ago and they have been very different from our previous processors. The sales person was knowledgable and moved at my pace so that I never felt any pressure. We had a few technical issues with our machine but Promerchant is always quick to respond to my calls/emails. Great service, great company, and great people!
Response from ProMerchantJan 27, 2021
Hi Alex, Thanks so much for the feedback! We are so happy you are pleased with our services and we look forward to assisting you whenever you need us. Best, Tim ProMerchant
PIP P.
Alex was most helpful and was able to answer all of my many questions. Outstanding customer service!
Response from ProMerchantJan 26, 2021
Thanks so much for the feedback! We are honored to work with your business :) Best, Tim ProMerchant
Milkessa R.
I was looking to open a merchant account for my two businesses. As soon as I filled up an application I was good to go in a matter of one day. It was easy to deal with pro merchant and very knowledgeable and friendly. Good rates and great customer service. I would recommend pro merchant to all my friends in business and to any one looking to get a merchant account. Thank you pro merchant for your help and service
Response from ProMerchantJan 26, 2021
Hi Milkessa, Thank you so much for the feedback! It is a pleasure working with you. Best, Anna ProMerchant