Alexandra D.
They provided great service and…
They provided great service and excellent rates on processing for my business. I have no complaints.
Response from ProMerchantAug 31, 2021
Thank you so much, Alexandra! Best, ProMerchant
ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.
ProMerchant (promerchant.com) has 252 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Cambridge, Massachusetts
Excellent

Administration & Services · Bedford, Massachusetts
Excellent
Administration & Services · Boston, Massachusetts
Excellent

Administration & Services · Wilbraham, Massachusetts
Excellent
Showing 230 reviews with 5 stars · Clear filters
Alexandra D.
They provided great service and excellent rates on processing for my business. I have no complaints.
Response from ProMerchantAug 31, 2021
Thank you so much, Alexandra! Best, ProMerchant
Petra M.
Pro Merchant, has the best customer service, every time I have any questions is always someone willing to go the extra mile to help me. But especially, Chris Palovich since day one he has always been there for me, answering and returning every phone call with any question I have about anything including Compliance help. Chris, Thank you so much for helping me all these years with any credit card questions I have! You are the best!
Response from ProMerchantAug 31, 2021
Hi Petra, Thank you so much for this feedback! We are honored to be working with you and are happy that you had a great experience working with Chris and ProMerchant! Best, ProMerchant
Hayley O.
I called to speak with ProMerchant about their services, what I received was excellent customer service, communication, guidance, and trust. Their support team walked me through the process, and took time to explain the fees in a transparent way so I could understand them. They were patient and kind throughout the call. I recommend this company for these reasons, and most importantly, they provide excellent support, accounts reps that answer the phone and can be reached at any time.
Response from ProMerchantAug 31, 2021
Thank you so much, Hayley! Best, ProMerchant
Joel S.
Alex was great and got me up and running Thank you man
Response from ProMerchantAug 31, 2021
Thank you for working with us, Joel! Best, ProMerchant
Cheryl C.
every time i have reached out to Nick, whether by email or by phone, he is always on the ball. very attentive and professional with a strong sense of urgency!! I would recommend highly!
Response from ProMerchantMar 30, 2021
Dear Cheryl, Thank you so much for the kind words about Nick! He is a great team member and cares greatly about our merchants, just like we do. We are here for you if you ever need any assistance. Best, Emily ProMerchant
Ahmad M.
The merchant set up everything for me they great thank you for your service
Response from ProMerchantMar 30, 2021
Dear Ahmad, Thank you so much for this feedback. It is our great pleasure to work with you! Best, Emily ProMerchant
Kari V.
We are a small business so having a merchant account is a little intimidating but they make it easy our rep is always available by email or phone and helps me through any questions that I have very quickly.
Response from ProMerchantMar 30, 2021
Hi Kari, Thank you so much for providing this feedback! We are so happy that you are happy and are honored to work with your business :) Best, Emily ProMerchant
Damien S.
The service I received was awesome
Response from ProMerchantFeb 5, 2021
Dear Damien, Thanks so much for your feedback! We are honored to work with your business. Best, Anna ProMerchant