Scott
Customer Support saves the day
Let me tell you - this company should start paying its customer service people more, because they really salvaged a situation for me. I was unhappy about being charged for a service I did not mean to purchase (it was not obvious during checkout). Even though the 2 week grace period lapsed, the customer support employee went and fought to get me the refund I asked for. I like the physical product that I purchased (orgone pyramid) and in the end, the unnecessary charge was reversed. Thanks!!
Response from Project YourselfOct 10, 2024
Hi Scott, Thank you so much for taking the time to share your experience. We are so delighted that you had positive feedback on our service as we strive to provide just that for all our customers. Have a blessed day!