projectorochi.comReviews of projectorochi.com

Update: they finally replied with a new tracking number. I'll update this review if we get the item. Update 2: they have refunded me. Also the parcel went to Sydney and is now being returned to sender even before the refund. So the package would have never arrived! How tiring, just to buy 2 shirts. ------------------------------- Item not received and poor communication. I ordered two shirts and got a tracking number. A week later the tracking said the package was delivered to New York, USA but my address is in AUSTRALIA. I sent them an email and they took a week to reply and ask if I've checked the local post office. I've sent them another email requesting an update or refund but haven't heard anything yet.

I ordered a sweater for my brother’s birthday at the very beginning of July, knowing that it’s coming from the US and I’m in Canada. It still hasn't shipped over a month later, but customer service has been polite. My second email (that I sent a day ago) goes unresponded and I am beginning to doubt that this will arrive before the end of August for his birthday. I am moving at the beginning of September and yes, the package is shipping to my childhood home where he lives, but it isn’t fair for me to not have a wrapped gift for him on his 16th birthday.