projectisr.comReviews of projectisr.com

The worst clothing business to buy from. For one, I feel like they are fraudulently up charging for expedited shipping because I bought a $65 shirt and they charged me $59 for shipping and apparently they’re located in NYC and I’m in Atlanta. Anyway, I returned the shirt in the same manner that I received it in because I never even tried it on. I actually only held it up to my chest to see that it was extremely too small. FedEx showed me that the item had been delivered on September 15, 2026. It’s almost been a month later and I had not heard anything back from the company. I actually had to reach out to them about the refund and my financial institution. Only then did they reach out to me to let me know that they were giving me a partial refund because they found stains on the shirt and provided me with photos of a shirt that looked like it had been worn for months with white stains on it so they also said they charged me a 25% cleaning fee. Of course I did not think to take photos of the shirt before I sent it back because I’ve never had to experience this type of situation before but I will definitely be doing so in the future because of this fraudulent activity. They clearly took a picture of another shirt that had been returned that was used or they damaged the shirt that I returned that was in pristine condition because I know I did not wear that shirt. The timeline of the situation also would have allowed them to set up a scheme like this. Please do not ever buy from this company.

They made a mistake with the size guide and sent me a wrong size (size guide and real tshirt dimentions didn't match. Now they pretend I take care of the Return costs? When it was their mistake? They pretend their mistake creates me an extra cost? Not fair, not polite, not professional!

Outstanding customer service and they actually listened. I had an issue with my recent order from PROJECTISR. I received the wrong denim shirt, and the jeans I received were extremely loose around the waist and much longer than expected, despite ordering the correct size. Since I’m based in Qatar, returning the jeans internationally would have been quite difficult and expensive. I contacted PROJECTISR support, explained the situation, and they were willing to work with me rather than simply dismissing the issue. They offered to send the correct denim shirt in my requested size and discussed options for the jeans. Eventually, they accepted my suggestion of having the jeans professionally tailored locally and agreed to compensate the tailoring cost through a PROJECTISR gift card. I appreciate that their support team listened and found a practical solution, especially considering the difficulties with international returns. There were definitely issues with the order and sizing, but the way PROJECTISR handled the problem and worked toward a reasonable solution deserves credit. Hopefully, the replacement shirt and tailored jeans turn out perfectly. So far, I’m happy with how their customer service has handled the situation.

Ho comprato 2 volte, la qualità dei capi è ottima, il servizio di assistenza immediato. Consigliato !

Fast replie and fast shipping super helpful and high quality clothes

I love ProjectISR and probably about 55% of my wardrobe is from them. It's impossible in the USA to find interesting male silhouettes with high quality that isn't expensive like Balenciaga. Pretty much every time I go out in my outfits from them I get compliments on my style. The clothing is pretty high quality, especially the hardware. The zippers, buttons, chains etc are all obviously factory custom and very thick and anodized and the fabric is really heavy and drapes very, very well. There are special touches all around. If you want to explore grungy tech wear looks or need something way higher quality than Zara, but you don't have Rick Owens or Gareth Pugh money, this is your place. It helps that they use good stylists for the photos because it makes it easy to get a sense on how you should work with the garments. Returns and shipping are pretty seamless -- they're coming from China though so you won't get them as fast as Amazon. If you can't get a flight out to Seoul or Tokyo this is honestly the next best thing. China is the next fast-rising fashion powerhouse and it's cool to get in with these indie fashion designers before they go big. I once had a less-than-amazing experience with returns during a special clearance and the co-founder reached out to me directly to make it right, which I thought was pretty incredible.

I’ve purchased 3 items from them over the years. Very unique pieces. The quality has always been good. The prices are a bit steep but justified by the uniqueness. Customer service hasn’t ever been an issue. I will buy from them in the future if they have something else that catches my eye.

I bought a pair of pants and they took almost a month to arrive. Finally, when they did arrive, they were quite different form the pictures. This would hace been all since I decided to return them only to find that I had to pay the shipment which was almost as expensive as the pants. So now I am stuchk with 60$ less and a pair of pants I do not want. What a scam!