ProHealth LongevityReviews of prohealth.com

Response from ProHealth LongevityFeb 26, 2026

Dear Valued Customer, M B, We’re very sorry to read that you feel this way and that your experience has led to such serious concerns. We take accusations of being “fraudulent” extremely seriously, as we are a legitimate, registered business and work only with approved manufacturers and couriers. Regarding the courier and customer service, this is clearly not the standard we aim for, and your feedback helps us review both our delivery partners and internal processes. We’d really like to look into what went wrong with your order, delivery, and any contact you had with our support team so we can resolve this properly. Could you please contact us at [email protected] or you can call us during our business hours Monday through Friday 8:00 am to 5:00 pm (PT) internationally at 001.805.564.3064 with your order number and the email address used to place the order so we can further assist you. We hope you’ll give us the chance to investigate and put things right for you. Thank you for your patience and understanding. Kind regards, ProHealth Customer Service Team

Response from ProHealth LongevityJan 24, 2026

Hi Angela, we're truly sorry for the lack of response to your cancellation email and the unexpected delay in shipping. We understand how frustrating this must have been, especially since you reached out promptly. To make this right would you like us to send a US Postage Paid return label to pay for the postage to return the order back to us and we can process a refund to your account for the order? Thank you so much for bringing this to our attention and for helping us improve. Please let us know what you decide so we can make this right. Looking forward to serving you. Warmly, ProHealth Customer Support Team

Response from ProHealth LongevityJan 15, 2026

Hi Lou P, We’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide. We sincerely apologize that your email wasn’t answered and that your recent order arrived incomplete. Our Customer Service Specialist team would like to resolve the issue regarding your order for you right away. Please contact us directly during our business hours Monday through Friday 8:00 am to 5:00 pm (PT) in the US toll free (800)366-6056 or internationally at 001.805.564.3064 with your order details so we can correct the issue and ensure you receive the missing items. Also, if you can give our Customer Service Specialist more information regarding the email you sent to our Longevity Pros, we can escalate it to them to get you started. Thank you so much for your patience and understanding. We value your feedback — it helps us improve our communication and fulfillment processes. Thank you for bringing this to our attention, and we hope to restore your confidence in ProHealth. Sincerely, ProHealth Customer Support Team

Response from ProHealth LongevityNov 10, 2025

Dear Valued Customer, Thank you for sharing your feedback, and we're very sorry to hear about your experience. We always aim to provide products with ample time before expiration and apologize that your order did not meet your expectations. Please contact our customer service team at during our business hours Monday through Frida 8:00 am to 5:00 pm (PT) in the US (800) 366-6056 or internationally at 001.805.564.3064 with your order details so we can address this directly and work to resolve the issue for you. Your satisfaction matters to us, and we appreciate the chance to make things right Thank you so much again for your patience and understanding. We are looking forward to assisting you soon. Warmly, ProHealth Customer Service Team

Response from ProHealth LongevityOct 14, 2025

Estimada clienta Juliette: Gracias por compartir su experiencia. Lamentamos mucho las molestias que haya tenido con respecto a su pedido y reembolso. Entendemos lo frustrante que puede ser esperar el reembolso tras la devolución de un producto, especialmente cuando hay trámites aduaneros involucrados. Nuestro equipo se compromete a resolver estos problemas con prontitud, pero a veces pueden producirse retrasos debido a los envíos internacionales y los trámites aduaneros. Por favor, contáctenos directamente al 001.805.564.3064 para que podamos investigar su caso y garantizar que reciba el reembolso al que tiene derecho. Valoramos sus comentarios y agradecemos su paciencia mientras trabajamos para resolver este asunto. Atentamente, Equipo de Atención al Cliente de Prohealth

Response from ProHealth LongevityOct 2, 2025

Dear Joe, We are sorry to hear that happened we tried searching for you in our system and nothing came up. We think you might be talking about a different company. We are ProHealth Longevity an online vitamin and supplement company out of Carpinteria, California www.prohealth.com. We you hope you get this resolved soon with that company and it would be wonderful if you can be so kind to consider removing this review since we aren't affiliated with this company. We thank you for your kindness and consideration in advance. Sincerely, ProHealth Customer Service Team

Response from ProHealth LongevitySep 10, 2025

Dear Valued Customer, Thank you for sharing this feedback, and sincere apologies for not responding to your messages in a timely manner. Providing real support is a core value of our company, and it’s clear that we fell short in your case. Your experience does not reflect the standard we aim to maintain, and we are investigating why your inquiries were missed. If you are still interested in receiving assistance or learning more about our supplements, please call us during our business hours Monday through Friday 8:00 am to 5:00 pm (PT) in the US (800)366-6056 or internationally at 001.805.564.3064 and we will be able to assist you over the phone and you can let us know you would like to have our advisor contact you. We are taking steps internally to improve our response time, so this does not happen again. Thank you for your patience and understanding and hope to serve you soon. Warmly, ProHealth Customer Service Team

Response from ProHealth LongevityAug 28, 2025

Dear Joakim our Valued Customer, Thank you for taking the time to share your feedback. We’re sincerely sorry that the product you subscribed to was discontinued without prior notice—this clearly wasn’t the experience you expected, and we understand how frustrating this must be. While sometimes product changes happen unexpectedly, we take your feedback seriously and strive to communicate better in the future. If you’d like to discuss your subscription or explore possible solutions, our customer support team is here to help. Please reach out during our business hours Monday through Friday 8:00 am to 5:00 pm (PT) in the US (800)366-6056 or Internationally at 001.805.564.3064. Thank you for your patience and understanding. We appreciate your loyalty and support. Sincerely, ProHealth Customer Service Team