Listen to me, DO NOT RENT WITH PROGRESS RESIDENTIAL. I challenge you to check their BBC reviews, check their social media, read the trust pilot reviews look at it all! The company is terrible and only terrible people work there. There are many renting options, DO NOT CHOOSE THEM. I’ve been waiting MONTHS to speak with a super
visor or even one manager and have not been contacted. I dare you to call customer service line so you can see for yourself the kind of people they hire. Absolutely terrible. The customer service, the technicians, the lack of communication from managers it’s all terrible. From bottom up. REPEAT: DO NOT RENT WITH PROGRESS. Just look at how they handle negative reviews. They don’t respond, don’t acknowledge as if that’s going to help their situation. My prediction is that the company will degrade over time or be taken over and renamed in the future. But for now it’s just trash.
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Renee Turner I.
Progress Residential should be shut down
I transferred to this property on March 3rd, 2023. I began emailing them regarding mold on March 4th, 2023. I continued to find such negligence it was inexplainable: extensive water damage from a leak in the AC pan in the attic so severe that it flooded almost the entire second floor. To this day, the floors still slope toward the middle of the upstairs. Their remedy? Repairing the ceiling damage in the garage and painting over water damage on the baseboards, swelling ceilings, walls, and vacuuming the carpet. They didn't even replace the carpet. After months of emails, calls, more emails and calls, they had my family and I move as much of our furniture as we could into bathrooms and we had to live through them ripping up the floors, shoring up the floors and putting down new floors. Dust, mold all through the air for weeks. The main bath drain was pooling water and germinated worms in the shower that turned into dark black flies all through the bathroom. They sent out a company whose workers I couldn't even communicate with because they didn't speak English. They dug up the river rock in the shower, never addressed the mold in the corners, and installed river rock on top of the mold. My children and I still sleep with the windows open upstairs because Progress has told my NOW attorney that they have remediated all the mold when they have done nothing of the sort. It sickens me and I hope to God my attorney shuts this company down. I have sent emails to six investigative reporters in the Atanta area. My doctor took me off work due to the stress and anxiety of dealing with them. There is no telling what type of long term damage my family may encounter due to five months of mold exposure.
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Angelica V.
DO NOT RENT HERE
DO NOT RENT HERE. they scam renters into paying for service repairs they are responsible for.
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Karl
Do Not Rent with this company
Do Not Rent with this company
Do not Rent with this company. They Should get a Zero.
Said needed to come and replace fire extinguishers BUT took pictures of our personal items and now also have LIED and trying to evict. Stating we have more people here. Well, I have been here since I left my wife a few months ago but the two other kids they are saying and the other adult they are saying Is a straight-up Lie. They never asked any questions just Straight-up lied!
No Worries We already contacted a Lawyer and hopefully, we can get away from this Worthless Company and the untrusted agent they sent to the house. FYI never missed a payment and well I guess I'm not going back to my wife so my daughter, Grandkids and I need a bigger home and I assure you it will not be managed by Progress Residential.
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Charlotte S.
If I could give a negative -10 I…
If I could give a negative -10 I would. I moved to 1468 Evanston Lane January 2020. There problems from the beginning. A big hole in the front door. Everytime it rained, it flooded the dining area. The appliances were old and out dated. The communication with staff was horrible. I would fill out a maintenance orders, and they would send out a guy for the wrong reason. Meanwhile, 2 week in February and dining area still flooding. I am now starting to get sick, and my doctor can't seem to figure out what's going on with me. I'm thinking it's all the stress from the move. Nothing really working in the house. Getting gas Bill's for $200 and $300 but the house is still freezing cold. No one never comes out to read the gas meter, but I'm getting theses astronomical gas bill. Now March. So sick, I am taking time off work. Headaches, difficulty breathing, itchy eyes, hair loss, irritability, sneezing, and the list goes on. Doctor after doctor. Finally a doctor asks me what has changed in the past couple of months of my life. I start from January 2020. Tells me he thinks he have a idea he know exactly what it is. Gives me meds and gives me a follow up appointment in 2 weeks. Now March. Not doing any better. Diagnosed with constricted airway disease due to mold poisoning. I say it's not possible because I just moved to a new house not even ten weeks ago. Week later had a mold text done at the resident. 1468 Evanston Lane, Marietta, Ga. House was totally infested with mold. I took a mold test and my doctor told me I had to get out of there immediately. I was getting sicker, and sicker. I tried everything I could to get the landlord to clean up, but they denied that there was mold there. By now it April, Covid19 is closing everything down. I'm sick, trying to work full time, trying to find a new place was taking a toll on my body. I spoke to several attorneys but was given the same answer over and no one really like to take these case because the hard to prove and there is no medical evidence that the mold cause Asthma, Lung problems, cancer, or any other illness. Well, I can say for sure. My life has been a living hell since I rented from Progress Residential the home on 1468 Evanston Lane, Marietta Ga.30064. I am still recovering from it. I was shocked find out that only a week after I moved out the house, it was back on the market for rent. The mold was never cleaned up. Do your home work before renting from this company. SCAM. If the house smells like mildew. RUN. OR MAKE SURE YOU GET A MOLD TEST DONE. God Blessed me with a brand new house, and I am now on a healing journey. Not 100% healed yet, but, I am make progress. Slowly. There should be tougher laws against landlords who intentionally rent homes with mold, but because low income family and middle working class are affected, the government and powers that be could care less. Unless it comes knocking on their doors, and their children are affected, there will be no laws governing mold poisoning. The law don't support the renters, the law support the landlords. Just think about how many child are show up at doctor office with Asthma. More than often, the culprit is going to be the family is living in a MOLD INFESTED HOUSE.