Keith L T.
It was a little rough in the beginning
It was a little rough in the beginning, miscommunication issues mainly. One of my loans just got cut in half for a settlement, but the legal fees almost made it the original amount. I did not like that the fee payment was not shown on the document I was sent. I had to do the math myself to figure out the answer to my question. It would be better to be offered a review after the process is complete to give a proper review.
Response from Progress LawJul 24, 2026
Thanks for sharing your feedback. We strive to provide a clear and transparent experience throughout the process. The fee breakdown is included in the settlement documentation that is provided. A member of our support team will be reaching out to address any questions or concerns you may have. We appreciate the opportunity to assist you and value your feedback.