Prof MoveReviews of profmove.com

All good reviews are fake same owner owns Main moving fake scammers

Feeling screwed over by Prof Move moving company...They done an estimate based on 4000cf. Originally we thought there would be around 250 boxes. When they got here, I had already packed 200 total and there was about 100 from the attic. Job foreman stated that he was told 250 boxes and estimated that all of the things in the house would probably take 7000 cf as there would end up being over 350 boxes when they got through. They brought a 53 foot truck and a 26ft truck. The foreman said a 53 ft truck is 4200cf and a 26 foot truck was about 2300cf for a total of 6500cf. Wrong... I found out that a 53 ft truck provides 3816cf up to 4130 cf and a 26ft truck provides 1601cf for a total of 5417cf to 5731cf. So dont know how he even came up with the estimate of 7000cf without realizing he needed a 3rd truck to provide the 7000cf. of space. The original estimate was 18000.00 for 4000cf and suddenly went to 33,000 for 7000cf which the two trucks combined wouldnt even hold. In fact, 5417cf or 5731cf was the space used so it should have cost around 23,000.00 to 27,000 at 4.75 a cf. They said we had over 700 boxes at the finish which I have no idea if that is correct. However, number of boxes should not matter. It was supposed to be based on space used. Then on top of everything else they didnt even get everything out of the house and we were told we could either have them bring in another truck at an additional 5700.00 or leave the remaining items. Another truck along with the other 2 would have equaled 7000cf so they should have called for an additional truck anyway without an extra charge. They said both trucks were full but would not let us get close enough to the truck to see. They would head us off before we could get to the truck. They then seemed to get upset because we couldn't afford an additional 5700.00 which would have made it 38,700.00 for the move. The whole thing has me very upset. Hopefully we can get it straightened out tomorrow but I dont know....if we cant I guess we will have to lawyer up...Update: spoke with them and explained the whole situation. They said they would send another truck at a discounted rate. I told them they needed to send another truck with no additional charge. They told me I could upon delivery pay the amount based on what I thought the cf to be. When I again mentioned the other truck they never got back to me. Then today the driver called asking when we would arrive in Tn from Ca. I told him delivery was scheduled for Tuesday the 13th. He said he thought we would be there Fri. or Sat. I told him that I spoke with Barry in quality assurance and he said Tuesday was no problem. He said he would call the office. I received a phone call from Ca. Relocation services and they were upset about the dates. I told them that they knew we would not be taking delivery until Tuesday. Then I told them about the dispute regarding cf and payment. They said when the truck arrived that they would not even open the doors until payment was received. I asked how could we pay them without knowing the cf. She said she would check this and that and get back with me. This has been a nightmare. Had to go rent a 6×12 cargo truck to get the remaining boxes and the zero turn mower at a cost of 965.00. The remainder of the furnishings will have to stay to be sold by an estate professional. I would not recommend this company at all. This has been very stressful and unfortunately not resolved in a favorable manner.