DO NOT USE THEM. FRAUD FRAUD FRAUD
they have a lot of fake reviews even on facebook.
They will hold your stuff hostage delivered EXTREMELY LATE, that 30days on the contract is a joke. Try a few months. Price went up by over $2500k on a 2bedroom apartment. They quote low and change things after the deposit.
Report them to the BBB, FMCSA and wherever else even if nothing can't be done. A complain is better than nothing.
Ohh the email of the "sales" person stop working, they don't answer calls.
SCAMS
AU
Angela U.
A BUNCH OF SCAM ARTISTS!
They said it would be one price and it turned out to be $3000 more upon delivery. Said it better to get the bigger truck but if you don’t use the space you get your money back for the additional space...did not! Contracted to do two stops but couldn’t make the second stop and tried to say we could get a shuttle truck but it would cost us more! We used them to move my 88 yr old grandma from Iowa to Florida and they just scammed her out I as much money as they could! DON’T USE!!!!
CB
Chanel B.
CROOKS
CROOKS, stay away from them.
Once they get the deposit and make changes without telling you, they stop answering calls texts email ect. my price went over 2000K.
I have a list of names and all involved.
STAY AWAYYYYYYYY
Let's see if they will claim my review to be fake.
A list of names numbers coming soon. 3 people that I know for a fact moving out of state soon will stay away.
MN
michele N.
Would give 0 stars
Would give 0 stars. DO NOT USE PROF MOVE. I dealt with sales person James who stopped responding to my emails. When I emailed him on 10/24/19 to cancel my move, which was scheduled for 11/4 or 11/5, the email bounced back as 'undeliverable'. So I called the company and spoke to a very rude woman, Katy Johnson (think that was her name) who told me I could cancel but my $1400.00 deposit would not be refunded because it wasn't 7 business days before. Of course, James no longer works there! The move was listed as 11/4 or 11/5. I asked to speak to someone else, and was told there was no one else! Moving companies are notoriously shady, and Prof Move is one shady company!
GW
Gennipher W.
DO NOT USE THIS COMPANY!!
DO NOT USE THIS COMPANY!!! The are writing fake reviews and are in fact, the same company as Main Moving LLC. They are brokers, will rip you off by increasing their quote double, charge you $500 for bubble wrap and tape, keep your belongings hostage and then, when it does finally arrive, EVERYTHING is broken or missing. Look up reviews and you will see both companies have been banned fr making fake reviews to cover up the truth. DO NOT USE MAIN MOVING LLC or PROF MOVE!!!!! Look at their reviews on my moving reviews to see they have been banned on both pages for making false reviews!
JN
James N.
Dishonest and untrustworthy
Dishonest and untrustworthy. They charge you $10 for one role of tape. After they get your money, no one answers your calls. They inflate the initial price by nearly double. If you ever deal with Prof Move, you will be very dissatisfy.
AL
Alan
BEWARE - DO NOT USE - Dishonest, bait and switch
Do not use. Prof Move is Main Move. They are a broker and not a moving company with company owned trucks and crews as advertised. I was the victim of bait and switch, false promises and valuable electronics have gone missing.
At end of July I reserved a move with Prof Move for ~1,400 cf. I submitted a revised packing list about a week before the move and they did not call me until 1 hour before the movers were supposed to come. At that time they 'estimated' that the new size of my move would be 2,200 cf. I had only added a couch and a couple of chairs. I protested saying that it seemed a little high, but Rick pressured me into signing the estimate with the promise that it would be reduced to the 'actual' once my stuff was on the truck. The moving crew arrived wearing 'Main Moving' shirts about 7 hours late. I was assured that they would be able to move my house in one day, but it stretched into the next day. Once it came time to sign the final invoice, new fees were also added that were not previously discussed. My original estimate was $6,500 and the final estimate ballooned to $12,500 and was assured by Rick that he would investigate and get the costs down. We had to be out of our place and in Texas for a new job so did not have the ability to postpone the move and go with a different carrier.
The one good thing they did was get our stuff to Texas quickly. It arrived in 5 days. However when our stuff arrived we realized that 6 in-box Sonos Play 1 speakers were missing. I have reported the missing items that Prof Move has been unresponsive.
Finally, I did some research and realized that they grossly overstated the size of my move. My entire move fit on a 26' Ryder Box truck. According to the Ryder website the capacity of that truck is 1,600 cf. Why then was I charged for 2,200 cf.? 600 cf at their stated rate of $4.25 is about $2,400. There were a few red flags along they way so shame on me for moving forward with Prof Move, but they had an excuse and explanation each time I voiced a concern.
Don't get scammed by these guys like I did. Find a different mover.
LA
Larry
Prof Move is Main Moving
I called what I thought was the direct line to my sales agent. Apparently I was wrong. When the gentleman answered the phone he said I was calling Pro Move or Prof Move, he didn't speak clear but I know by the sound of his tone he was a little shaken up when I asked If I was calling Main Moving. He then said, “ YES, THIS IS MAIN MOVING.” When asked who Prof Move was he said he didn’t know, if that’s the case why are you answering the phone introducing yourself as Prof Move. After ending the call with the agent I went through my emails and low and behold I had an email from Prof Move which I received at almost the exact same time as the one from Main Moving. I also received text messages from both companies. The phone numbers that the calls were coming from were nearly identical.
As if moving isn’t hard enough, I have to worry about being scammed. In my attempt to get a few quotes to see if the price was similar amongst the companies, how am I to know what’s real when 2 of the three companies I spoke with are actually the same company disguising themselves with different names!!!?? This is for one unethical and two, illegal! I spoke with a third company who of course called me, the gentleman was very nice and polite. After giving him the amount of cubic feet Main Moving had given me, he gave me a price that was much higher than Main Moving. Before I could ask him questions about his company, he began to push me to go with Main Moving. He basically told me that I would be a fool to not call them now and reserve with them. He didn’t make any attempts to ask for my business he kept telling me that Main Moving was a good company and they must have a route available and I should hurry up and call them to reserve before I miss out on their offer. I have come to the conclusion that all 3 companies that i spoke with were THE SAME COMPANY!!!
Buyer beware, after further review and reading reviews on these two companies (the third company doesn’t exist btw) it would appear that they have the same customer service agent taking calls. The descriptions that I read from customer reviews illustrate the same rude, disrespectful woman. I also found it funny that the reviews for each company both mention a man named Barry coincidence? This company is sloppy and If I was able to catch that this was a scam, I’m sure others have as well. If you are considering either of these companies Main Moving or Prof Move, you are in for a rude awakening. My suggestion would be to do as I did and run, run as fast as you can. I decided to rent a Pods, 4 of them. This is the worst part, the amount of space that they said I needed was nowhere near the amount of space that my move required. I can’t imagine the thousands of dollars they would have charged me if I did chose them. I could go on and on.
SCAM SCAM SCAM SCAM SCAM