Proenza SchoulerReviews of proenzaschouler.com

This company is dishonest. Kept the boots I returned for 43 days then sent them back stating signs of wear and no refund will be given They were unworn

Really overpriced items, will not buy again not even on sale. Bought a cardigan that looked great in the look book with a nice cropped fit. It was well packaged and it looked OK at first inspection but definitely didn't feel luxurious as the wool is probably recycled (which it would not be a problem if it was stated in the description but it's not, and the quality of the yarn is extremely poor). It started wearing off after the first wear, the knit at the button-holes it's all coming apart and same thing has happened near the buttons and in different parts of the back. These will eventually turn into holes if they are not repaired. Definitely not something you would expect from a cardigan that retails at over 400 dollars. Totally disappointed, I could have bought the same style at COS or & other stories for a quarter of the price. Do not invest in this pieces, misleading description, overpriced poor manufacturing made in China.

I had an impassioned plea to return an item that was marked final sale that I purchased through Affirm. I had purchased it first through Neiman Marcus and they said they didn’t have it. Then low and behold they said they were shipping it next day. Now I was stuck with two loans from Affirm. Neiman’s has the size I need after all and Proenza Schouler will not return my item. Now I am stuck with a sweater and a $100 finance charge. They are very unfeasible. Do not purchase from them!!!

$1,000 for a knit dress made in China. Are you serious…I feel completely ripped off.

I did not receive the item I ordered, but a T-shirt instead. After three weeks I have still not received my refund. After numerous of emails customer”service” today informed me that they will not forward the money for the sweater I never received but payed for before they receive the T-shirt the send by mistake. Since I do not have access to a printer - the mistake from PS will now cost me further time and money before they will refund me for the sweater I never received.

Honestly choked by the non existing service from a high end luxury brand like Proenza Schouler:( 21 days has passed since Proenza received my return package (a bag which was delivered with completely scratched metal hardware. It looked like it had been draged across a concrete road) Still no refund!!! Come on, it is not OK to pay this much money for a bag, and then it has to be such a struggle to get a refund, when you deliver damaged goods!

I bought a sweater online at proenza schouler and it was advertised as 100% merino wool. It had no merino wool and was only 30% wool (rest synthetic) and made in China! This was misleading and they are selling low quality at top prices!! Beware of this bad brand clothing!!!

Proenza bags are cheaply made. Do not waste your money. Paid $1000 for a bag that fell apart after 6 months. Sent it back to the manufacturer and they did nothing. They said “normal wear and tear”. I will never buy another one of their purses.