Conor S.
STAY AWAY
I have had the worst experience of my life buying a ring from these people. Paid $300 to get it resized. That's fine, maybe my fault. They then send me this absolute piece of junk with diamonds that don't fit. First time I wore it someone pointed out to me that it was missing diamonds. That's how bad it was. Then I sent it back to be fixed. They corrected the diamonds but took off all the black polish in the middle of the ring. Now it looks completely different then before. I was told if I was unhappy with the fixes to the ring I could return it in an email. I wrote them about the return and finally someone reached out. They told me I needed to pay another $300 to return it. I said no, and they said the owner would call me the next day. He never called, and has not responded to my emails now. Yesterday I received an email saying they are not going to accept a return, despite their prior email. Before this I've only ever purchased jewelry at David Yurman, but thought the ring looked cool and I'd give them a shot. Big mistake. Can't say I would recommend them at all. I ended up with a ring that doesn't look like the one I received first, and they're just dishonest about the return policy. Also, good luck getting a timely response. This has been been going on for months.