procase.comReviews of procase.com

Great product. Fast delivery.

Our original order did not ship. I sent in a Support Request asking for a delivery date. I was informed that our order was placed, but never shipped. When this issue was sorted, the cover arrived about 2-3 weeks after our original order.

It came damaged and I cannot get a replacement.

The product was far too poor in quality which I should have anticipated for the price. That's on me, not Procase. However, when I initiated a return I was asked to take pictures prior to approval and told to pay for return shipping and pay a $4.00 restocking charge. Obviously for a $37.00 product it easier to just throw it out or give it away than to go through that hassle and cost. In a world of easy Amazon returns, Procase has set themselves apart as a terrible place for online shopping which requires simple returns. Their practice also ensures that anyone who has to do a return will just shop elsewhere next time. They are stepping over dollars to pick up cents; a free return today leads to another purchase tomorrow. Instead I will be going elsewhere. It behooves Procase to reconsider their return policies. PS, I never write reviews but they sent me an email asking for one so.... careful what you wish for.

Quick delivery, good price and good quality

Avoid! This is a mistake to use the site. The products are misrepresented and grossly overcharged. Customer service does not function. They use FB messenger or email taking two days to have any reply. Further more it is cumbersome to ‘return and refund’ they charge 15% for restocking (for a sheet plastic cover, advertised as a keyboard) and you will pay shipment to return the item. It is outrageously incompetent site.

Great quality nice looking case. Very pleased with it.

Arrived in a timely manner. Was what it was advertised, and what I needed.