Penelope M.
Service has not been done
Service has not been done. And I have now been waiting months. Insane.

Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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604 approved reviews, newest moderated first
Penelope M.
Service has not been done. And I have now been waiting months. Insane.
Belinda J.
I like how fast things moved but am confused how things go, when I'll get the money and who to contact
KEVIN
Fast great clean
ALLEN
You never showed up to tune up my Phantom screen door!
Denny
On time and quick
KATI
QUICK & EASY. REP WAS VERY HELPFUL
CHARLENE
Good communication, prompt, helpful, got the job done
GINO
I have been with American Home shields for years, i have had rent homes on American home shields, and they have always been amazing when it came to get something repaired. Frontdoor pro is really quick to getting the ball rolling, and making their customers happy. This is the reason why i Choose American Homesheilds/ Front door, their customer service it is second to none. I highly reccomend them If it were up to me i would give it a 10 stars. Great service. TRy them, you will be amazed with their service.