Pro.com is a team of construction pricing and technology innovators. Together, we help our clients build projects ranging from custom homes to multi-room remodels. Behind the scenes, we identify every single obstacle that squashes construction productivity, then build solutions to eliminate them. The result — our clients, partners, and contractors get a better experience from start to finish.
Pro.com (pro.com) has 39 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Contractors & Consultants · Chehalis, Washington
Excellent
Contractors & Consultants · Seattle, Washington
Excellent
Contractors & Consultants · Federal way, Washington
New
Contractors & Consultants · Mount Vernon, Washington
New
39 approved reviews, newest moderated first
Myra V.
all communications were good. Evan arrived as scheduled, assessed the job, gave me the alternatives, and went straight to work. Installed the garage door opener as rerquested, showed me how to use all the alternatives. He was pleasant and helpful. I was very happy with the service.
Nea
Dave got to my place on time. He worked diligently and quickly and at one point, even asked if I had more for him to do since he thought he'd finish my list before time would be up. His work was terrific quality. He would ask questions to make sure things were exactly how I wanted them and he was very careful about cleaning up my home. I couldn't have had a better experience. He was just fantastic! Would definitely use him again!
Seattle C.
The handyman who came to my house was professional, polite, well skilled in a variety of tasks, resourceful, and leasing to work with. I would request him again.
One-time C.
It took me 2 weeks to schedule a four-hour job. Then the handy man who came left the work somewhat unfinished and never contacted us to see if he could come back to complete it. We were busy moving, so left it the way it was, but it was not finished completely. I would not use them again.
Brenda N.
We really are blown away by the level of service Pro.com offers. Thank you so very much for making my job easier, getting maintenance issues fixed in a timely manner for the properties that we manage.
Jude O.
I'm hooked on this service. Handymen have been excellent -- knowledgeable, efficient, nice and have done good work, including solving problems.
Kim B.
Charged me for more time than the job actually took, the work was poorly done, he left with the supplies we bought, and he was late showing up! I give them zero stars.
Response from Pro.comJun 17, 2016
Kim, we're sorry we missed the mark on your project. There were multiple points where we should have communicated better. We should have let you know our policy on tall ladder rentals up-front. After the first appointment, you were not present for a final walkthrough, but after Dave left you identified some changes needed and let us know. We did our best to schedule you for the next day, but when Dave was running late, we did a poor job of communicating an expected arrival time. In the end, we credited you in full for the second appointment. Thank you for the feedback. We are improving our process and training based on your negative experience, and we hope you'll consider trying us again someday.
John S.
Helpful to get someone to remove two satellite dishes. Great communication throughout the process. Reasonable price.