Mr. M.
Not real happy
I had a 2 inch by 8 inch hole in basement ceiling drywall. They sent a nice young man who put an 8 inch by 8 inch patch over the hole. He put almost a whole plastic container of putty over the patch and couldn't get it to blend in. After about an hour and 1/2 He called the company and asked if he could just do drywall instead of patch. He went to home depot and purchased some drywall and then came and finished the job. The problem is now I have a 2 ft by 2 ft patch that doesn't blend in either. The extra putty is so thick on the edges it will take me many hours to blend it in. I could have done the job myself with a much smaller patch and with less putty. They initially wanted to charge me for the extra time, but reduce price to original 2 hours - so that made me happy. The young man did his best, but it just looks terrible - I'm not sure he had ever done drywall repair before. I did think he was a very nice person though.