PrivyTripsReviews of privytrips.com

Unfortunately I did not receive any emails confirming my flights prior to departure, so I was unable to check in online or obtain my boarding passes. I also called her several times, but unfortunately, she did not respond.

It started out very well until I received my credit card statement. My trip itinerary was completely different than what I had planned and paid for. Dexter Murphy, the travel agent, completely messed up. Thankfully, Web Bookings had to make a new reservation with American Airlines which cost me an additional $500. In future, I learned my lesson, I will book directly with an airline.

I purchased 2 business class tickets, which was excellent. But....after 12 hours I still did not have my tickets. I researched more and discovered that the utilization of company miles to purchase your flights is against airline rules and fraudulent. I canceled my credit card and feel I dodged a bullet. There is a reason they tell you not to communicate with the airlines but only with them. If the airline discovers this they will cancel your ticket.

PrivyTrips.com Overcharged My Credit Card I had a very concerning experience with PrivyTrips.com that I believe other customers should be aware of. On February 18, I booked two airline tickets through this agency. The quoted total price for both tickets was $9,460. However, when I reviewed my credit card statement, I found that I had been charged a total of $10,056—an overcharge of $596. I contacted the agent, Mr. Aleiste Stone, multiple times to resolve this issue. Instead of issuing a refund, he offered a $500 voucher for future use through the agency. I declined this offer, as it does not address the actual overcharge and would require me to make another purchase with the same company. To date, the agency has refused to refund the $596 difference. Additionally, the way the charges were processed was highly confusing. The total amount was split into seven separate charges from different sources, including various airlines and PrivyTrips.com. This made it difficult to identify the discrepancy at first. If I had not carefully reviewed my credit card statement, I might not have noticed the overcharge at all. I also requested a detailed receipt for my purchase, but I have not received one. Based on this experience, I strongly advise others to carefully review any charges from this agency. The lack of transparency and refusal to correct the overcharge have significantly undermined my trust in PrivyTrips.com.

I saw their ad on Instagram for discounted flights. Put in information with dates, destination and number of travelers for a quote and received a low quote for business class. Somehow was routed to Aiden who told me the quote I received was only for Feb 2026 when I had put specific dates in January. Then when asking me my budget I said I just want a quote. He tells me well if you prefer cheapest then here’s the amount but “most people travel for comfort, not cost.” WTF? Of course people want discount and comfort otherwise the pursuit of cc points wouldn’t be so hot right now and their website is advertising discount seats so WTF is he talking about. This is a bait and switch. I will continue booking my own travel.

My name is Godwin Ebolo, Seriously this is the worst trip and agent I have ever encountered. I am so much pissed right now with Rose Rose made my ticket purchase so difficult and stressful. I bought this ticket with my wife to go to Nigeria on the 27th September, but some unforseen situation came up, I couldn't travel with my wife on that date, I ask Rose to cancel my ticket, so I can use it for future travel, mind you the cancelation was done 1 or 2 weeks b4 the travel date of 27th. I lose over $800 on this ticket, this is a business class ticket, I don't see any reason why I will have to pay or lose money in it. Then I told her when I want to use the ticket, she then insisted I have to add another $885, b4 she can rebook my flight ✈️. Mind you, I have lost $800 plus to cancel the flight, and another $885 plus to rebook the flight, a total of $1,700.00. At this point she stopped communicating with me, I would call and call and send series of messages, she wouldn't get back to me, till her manager took it over Mr. Paul, which was very helpful in assisting to get another flight. Just imagine I paid for business class all the way, she got me a complicated flight connection, America Airline to Washington DC, from Washington DC to Chicago, from Chicago using United Airline to Frankfurt, Frankfurt to Lagos Nigeria, imagine the frustrating stressful connecting flight, just for me to get to the Airport this morning, America Airline is putting me in Economy class, and taking me to the last seat at the back of the plane, when I paid for business class. This is so annoying 🙄, frusrating and very unprofessional of Rose Adams. Rose, I will need my refund immediately for this. I paid for business not economy from Houston to Washington. I don't know what seat they will give to me when I land Washington DC to Chicago. You have to call America Airline before I land Washington DC to correct this enormous error, I am so disappointed and upset 😡 right now. I have never seen a connecting flight like this all my life.

This company is a joke they have you fill in your dates and class of travel and give you a great price . Then they call you and say those prices are not available . It’s a classic bait and switch! Most of the good reviews are misleading because no one is getting the prices they advertise.