PRIVÉ REVAUXReviews of priverevaux.com

Recently bought a pair of their sunglasses as a Christmas present for my wife. I accidentally ordered the wrong pair, and did so about five weeks before Christmas to make sure they'd ship on time. Three days outside of their 30 day return window I requested help from their customer service team about exchanging them for another pair and had to email and chat them on three separate occasions to get the robotic reply that since it's outside of the return window they can't do anything. Seems to be tone deaf customer service and a lack of common sense. Will never purchase from them again.

I bought four pair of tortoise I bought four pair of tortoise

If I could give 0-star... Pretty sure that is scam, my order never arrived.

ZEELOOL over America’s Best Eyeglasses and Contacts. I can’t believe I am going to write this review, and actually post it. I hope that my review will help someone else save their coins or better yet maximize their savings. In February 2022 I received my privé revaux glasses, by June I was exchanging them because they frame split. I kid you not, a perfect split on both sides, causing my lens to fall out. I take them in to America’s Best and wait to be called to pick up my replacement. They didn’t call me, I had to chase them down. But it’s to be expected from the location in Summerwood. Fast forward to November 2022, my glasses break again in the same exact place as the original pair. I reach out the Privé Revaux directly and their response is, “we have no affiliation with 3rd party vendors, ie America’s Best (AB). To reach out to them.” I did of course, but my warranty replacement was used on the original replacement, and there’s nothing they can do except have me talk to a manager. After growing tired of chasing someone around to take accountability, I finally decided to check out ZEELOOL. I am so glad I did. I paid $230+ for 1 pair of glasses at AB, including the use of my insurance benefits, while at ZEELOOL for 2 pair with the thinnest lens and transition, scratch proof and much more for $180 including shipping and no insurance. I ordered the glasses on Sunday night and received them the following Saturday. Both pair are sturdy, stylish and durable!

This is by far one of the worst companies when it comes to shipping. HOLY CRAP are they horrible, no tracking for the first 4 days after I placed the order, then tracking finally shows up, it gets shipped to Florida, goes to Orlando, Clearwater, Seminole, Clearwater, Seminole now their somehow in Jacksonville, mind you I live in Clearwater. This is not an exaggeration or hyperbole. DO yourself a favor and NEVER ORDER FROM HERE.

So bad you wouldn’t believe. First order not arrived and not trackable for 6 weeks now. Replacement order same. Refund apparently processed but only shipping cost not the total amount. Bad service, borderline fraudulent. Do not waste your time.

Placed and order and paid for next day shipping on a Thursday and won’t get me package until Monday. That doesn’t seem like next day shipping. 👎🏾👎🏾 For this company, very disappointed.!

DO NOT BUY!!!! They are flimsy, poor quality and when you attempt to return them you won't get your money back!!!!