Priority STD TestingPriority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!Find a Lab & Get $10 Off!
Priority STD Testing (prioritystdtesting.com) has 3,289 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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customer
I guess the results were accurate
Response from Priority STD TestingMar 9, 2021
Hello! Our tests are the most accurate tests you can purchase and they are the same tests your primary care physician would provide. If you have any questions whatsoever about the results of your test, please call us at 1-888-211-2365 and we will be happy to answer them.
customer
Everything went well besides not being able to walk in and appointments be in at least three weeks out.
Response from Priority STD TestingFeb 28, 2021
Thank you for sharing your feedback. Nearly all facilities in our network do not require an appointment. There are a few that have switched to appointment-only due to the pandemic. We have done our best to remove these locations from our lab finder, however if any given Quest facility switches to appointment only without updating their system, we have no way of knowing. Will you kindly reach out to our director of patient services so we can remove this facility from our database? -- [email protected] -- anything less than 5-star service and we don't consider our job to be done; we hope to hear from you soon so we can resolve this issue for all future patients.
customer
Quick and easy. thank you.
Response from Priority STD TestingFeb 23, 2021
Thank you for sharing your review with us! We'd love to know what we could have done to make your experience 5-stars instead of 4, as providing the best patient experience possible is our number one goal. Anything less and we don't consider our job to be done. Our director of patient services would be happy to address any of your concerns directly: [email protected]
Customer
Web site let me select the facility that was closed, so I had some needless travel time, but other than that, things were fine.
Response from Priority STD TestingFeb 16, 2021
We're sorry to hear about your visit to the collection site. If the lab closes without updating their hours online, then we unfortunately don't have any way of knowing, as our lab finder comes directly from Quest. We'll look into this and update or remove the lab from our system accordingly. Thank you for choosing Priority!
customer
Very convenient
Response from Priority STD TestingFeb 15, 2021
Thank you for sharing your review with us! We'd love to know what we could have done to make your experience 5-stars instead of 4, as providing the best patient experience possible is our number one goal. Anything less and we don't consider our job to be done. Our director of patient services would be happy to address any of your concerns directly: [email protected]
customer
The testing was smooth. Definitely some confusion on how to schedule a consultation with a doctor afterwards but they did reach out and take care of me in the end.
Response from Priority STD TestingFeb 1, 2021
Thank you for reaching out to us. Our service includes a physicians consultation for prescriptions to be called same-day into the pharmacy of your choice; we also include discount coupons to ensure the price of the medication is as low as possible. We have scheduled your treatment consult and your prescription will be ready to pick up later today. Let us know if there is anything else we can help you with.
customer
Quick & easy, how ever felt rushed by the lady that was attending me. Didn’t even ask if I had any questions which I did but due to her rushing I didn’t bother.
Response from Priority STD TestingJan 25, 2021
Thank you for sharing your feedback with us. Although we are a separate company, we entrust Quest to fulfill our orders quickly and professionally. If this isn't the case, then we will file a report with the appropriate managers so corrective action can be taken. Your order and result notification emails both request that you contact us directly by phone or email should you have any questions during the testing process, as our care counselors are best suited to provide information about the process, your lab order, and results through our system. Quest PSC staff are strictly there to collect samples for our lab orders. Our goal is to provide nothing less than a 5-star testing experience to all of our patients. Our director of patient services, Luke, will be reaching out to you privately tomorrow to address your concerns in more detail and provide you with the answers you deserve.
customer
Test results were very quick and the hotline was helpful in explaining my results. After learning that I have been infected with genital herpes, I was surprised to learn than HSV (Herpes) testing is not common in standard STD testing, and I believe it should be. It is possible I have been infected for a decade and never knew because it was never included in my past std tests (I’ve had at lease a dozen). My results threw me for a loop because I have never had symptoms. I recommend consulting with your doctor before taking the HSV Igg test because it is a confusing virus, and unclear how to respond to the test if you have never had symptoms. You can also google “ Ethics of screening for asymptomatic herpes virus type 2 infection” to learn why it many doctors struggle with the ethics of administering the IgG test. Most people do not know they have been infected, and if you know you have antibodies it is your responsibility to disclose it to your partners, which can subject you to a lot of irrational social stigmas. Be prepared for some shocking test results incase you have unknowingly been infected with the herpes virus (which is actually quite common), and be prepared for this result to change the way you have sex forever. Sadly the current medical community encourages people to bury their head in the sand, and if you are responsible enough to get tested you are kind of punished for it since most people do not know their status and assume they are std/sti free. If I knew the emotional toll this test would have taken on me before I took it, I might have thought twice about the test because unfortunately it is the medical standard for sexually active people to skip this test. Sadly more women are prone to catching this virus, so be aware of that and to men reading this, be aware that you are likely to carry HPV and Herpes which will effect your partners much more negatively than it will effect you, so put a rubber on it no matter how “clean” you think you are.
Response from Priority STD TestingJan 21, 2021
Thank you for reaching out to us. This is partially accurate information, however does not account for the type of antibodies being tested for. You are referring to IgM testing which is looking for *active* infections which is useful in diagnosing present symptoms or early infections, which is clearly stated on our website. IgG testing looks for your immune system's antibodies to HSV, which are detectable 4-6 weeks post contact, and would confirm the presence of HSV1 or HSV2. According to our records, the test performed on your lab order was the IgG test, not the IgM test. You can reference this source from the CDC's detailed overview of HSV diagnostic testing using the HerpeSelect test (the test you received) here: https://www.cdc.gov/std/herpes/stdfact-herpes-detailed.htm - Our director of patient services will reach out to you privately to discuss your concerns in more detail. In response: The purpose of our service is to determine the presence of STDs. If you did not wish to take the HSV test, we would have have gladly removed it from your lab order. Asymptomatic HSV is rarely transmitted in the absence of viral shedding (outbreak/symptoms), which do not require treatment. In your order and result email, you were encouraged to contact us so we can thoroughly explain what your results mean in detail, as well as offer you the opportunity to speak with our partner physicians for further clarification. We aren't able to help you if you don't take advantage of the resources you were provided. We do, however, take all feedback as an opportunity to improve our service, and hope to speak with you to answer your questions precisely, as well as hear your suggestions on how to improve our service. Our director of patient services, Luke, will be reaching out to you in the morning. We want to make this right for you, as putting our patients wellbeing above all else is our number one priority.
