Luna Clothing LLCReviews of printpod.co

DO NOT BUY THIS PRODUCT I wish I had done a bit more research before buying this product. I have been trying to return it for months to a China based address. I had not opened the product, have followed up countless times and they keep saying it has not arrived. I can no longer track it as Australia Post advised it has landed in China and can't see where it is now. What a waste of $160AUD. Really really cranky about this. They distribute from USA and Europe warehouses but you can only return to China address. DO NOT BUY THIS PRODUCT IF YOU THINK THERE IS A CHANCE YOU WANT TO RETURN IT AS IT IS NEXT TO IMPOSSIBLE

Horrible product and horrible customer service. They want a video but they will not return if you open.

after 2 months of communication I still don't have my print pod I ordered for Christmas. Am now threating a lawsuit against them for hte return of my money, I don't want the product.

SCAM SCAM SCAM I requested a return for an unopened like new Printpod but the company requested pictures and replied that I read the return policy as it states it must be returned in unopened package (new) condition and in original packaging. I sent a photo of the unopened product and original packaging and they replied that the original packaging must be unopened as well. I had my lawyer to read it and he read that the policy does not state the original packaging has to be unopened. They didn’t expect me to keep the original packaging so they still used the policy to say all packaging has to be unopened although that is not how it reads. I requested a call but they correspond only to email. I didn’t do my research to check reviews and it was an impulse buy. I’m glad Trumps in office and crack down on these scammers

ZERO STARS. Never delivered. They asked me to chase the foreign shipping carrier for deliver. It’s a total scam. AVOID! If you bought this product and are waiting for shipping confirmation/ delivery, REFUSE THE CHARGE on your card now because you’ll never get it. Save yourself the headache.

I would give zero stars if I could. This company is a scam. They took my money, but they never delivered my order. It's been 5 weeks. They refuse to refund or send a new item. Very disappointing!

I would give zero if I could. The item was ordered 12/23 and didn't arrive until 1/13. they were unhelpful in tracking and claimed 10 business days for delivery. This seems like a lot more than that to me, even with the holiday. The item finally arrived AFTER my son the recipient had left. Sure, I opened the package but I can't use the product. It's not to my SATISFACTION or use, and it was so late I couldn't give to him. They told me it was outside 14 day return (it's not, since it's from delivery) and that it was OPENED. So they will not offer a return or refund, they are "sorry" to inform. I will be taking up the ladder, since so far I have been offered sorry, 20% refund, and should gift it to someone who can use it.

Product was never delivered, and I haven't received a refund. I will be disputing the charge on my credit card.