Prime Seven MediaReviews of primesevenmedia.com

I often use Trustpilot to check out if firms are genuine or not. After seeing all the 5 star good reviews on Trustpilot I decided to engage with Prime Seven Media as Trustpilot has never got it wrong before. This time Trustpilot got it very wrong. They kept telling me how they had contacts all over the world to sell my books and that they were business partners with Amazon, Waterstones and the publishers Barnes & Noble. They were very convincing and then they sent me a link to a writer on Amazon who they said they had done the marketing for. I checked this out and they had not done so. Before parting with any money I decided to ask B&N, Amazon and Waterstones if they were in fact business partners with them. All said they had never heard of Prime Seven Media based in Wisconsin in USA. The guy from Waterstones confirmed that they deal with a huge amount of printers and suppliers of book that all supply through the "middle man" Gardners, but they are not "partners with PSM in any way. As such I decided that the risk was too high to take a chance on them. They may do some marketing for some authors but as far as I can see there is no guarantee that your books will ever get past their planning stage other than being issued with an ISBN

This is my personal experience. First it was an online interview with Mr Logan Crawford. The company person Mr Josh Williams promised that he will check everything before the interview. That never happened. The audio was atrocious. I had to leave a bad review before it was corrected by using the audio that I recorded. Then it was a book trailer. The quality was abysmal and after repeatedly asking them, they did not do anything. Then the book was relaunched by Prime Seven through Ingram Sparks. I was promised that I will be sent the original report from Ingram every quarter. A few days ago, I received a report from Prime Seven with there logo, saying 6 books were sold and after all cuts they have $20/- for me.

Being a first-time author I was confused and nervous about the whole process. The team at Primeseven listened to my needs and designed the book and interior layout exactly the way I wanted. They are very quick to respond to emails and promptly respond to any queries or concerns. Happy to see my vision become a reality. EDIT: Since my book was made available on amazon, I have not received any royalties, also I found out that the royalties are calculated on wholesale prices while customers pay full price After publishing with PrimeSeven media. Lately the team have stopped replying to my emails and queries. I was assured on the phone before I paid in full that the team will help and support for advertising on pubic platforms and arrange TV/radio interview, but nothing of the sort has been done. I feel a total lack of transparency and professionalism and I have lost my money.