ASM P.
Slow customer support
Slow customer support, is not really useful tools, there is also not clearly support answer how to used or guide, just nothing reply!
Response from Prime Market TerminalOct 8, 2025
We responded to your request quickly, as we do with everyone. Most replies happen within an hour through live chat. If our answer didn’t help, it’s because the problem wasn’t on our side. You’re running our platform on outdated, underpowered hardware, including an iPhone 7 that has no business handling modern software. That’s not a support issue. That’s your setup failing. Our tools are built for serious users with current systems who understand how to follow guidance and ask clear questions. If that’s not you, then this isn’t the right platform. We don’t exist to debug decade-old devices. Access to our software is a privilege. Come prepared or don’t come at all.



