Prime Market TerminalReviews of primemarket-terminal.com

Response from Prime Market TerminalApr 3, 2023

Thank you so much for taking the time to leave a positive review about our company on Trustpilot. It is truly gratifying to read your kind words and know that we have succeeded in meeting your expectations. We are delighted to hear that you were satisfied with the quality of our products/services and that our team provided excellent customer service. At our company, we believe that every customer deserves the highest level of attention and care, and we are thrilled to have delivered that to you. Your feedback means a lot to us, and we appreciate your trust in our company. We will continue to strive for excellence in all that we do, and we hope to have the pleasure of serving you again in the future. Thank you again for choosing us, and we wish you all the best.

Response from Prime Market TerminalApr 3, 2023

Thank you for sharing your positive experience with our company on Trustpilot. It's great to hear that you had a wonderful experience with us and we truly appreciate your kind words. At our company, we strive to provide exceptional customer service, and we are thrilled to have exceeded your expectations. We are proud to hear that you found our products/services to be of high quality and that our team members were helpful and professional. Your satisfaction is our top priority, and we are glad to know that we were able to provide you with a positive experience. We value your feedback and we will continue to work hard to ensure that every customer receives the best possible service. Thank you for choosing our company and for taking the time to share your feedback. We hope to have the opportunity to serve you again in the future.

Response from Prime Market TerminalApr 3, 2023

Thank you, thank you, thank you! Your positive review on Trustpilot has truly made our day. We are over the moon to hear that you had a wonderful experience with our company. At our company, we always strive to deliver top-notch products and services and to provide exceptional customer service. We are thrilled that we were able to exceed your expectations and provide you with a positive experience. Your feedback is incredibly valuable to us, and it inspires us to work even harder to ensure that every customer has a fantastic experience with our company. We appreciate your trust in us, and we are honored to have earned your business. Once again, thank you so much for your kind words. We are grateful for your support, and we look forward to serving you again in the future.

Response from Prime Market TerminalJul 11, 2024

We do not offer free trials because they do not provide any benefit to our clients. Our software is very complex and requires thorough explanation and training to be used effectively. Providing a free trial without proper guidance would not give you the full understanding and capabilities of our software. However, when you commit to us, we go above and beyond to ensure you have all the support you need. We offer free services, detailed explanations, and continuous assistance to help you make the most out of our software. Our goal is to ensure that you are fully equipped and confident in using our product to achieve your objectives. Your success is our priority, and we are dedicated to providing you with the resources and support necessary to excel.

Response from Prime Market TerminalJul 11, 2024

Thank you for reaching out. We appreciate your feedback and understand your situation. While our service operates on a subscription basis, we strive to ensure that all users are aware of this at the time of purchase. Since your subscription renewed today and you are taking prompt action, we can make an exception in this case. We will process a refund for this month and cancel your subscription going forward. Please allow a few business days for the refund to appear in your account. If you have any further questions or need additional assistance, feel free to reach out. Many thanks for your understanding.

Response from Prime Market TerminalMay 6, 2022

Thank you for your short review. Using the software for about 2 years and still not getting the value is tough though. After all, the pricing per month starts at $29. If you're looking for live order flow then get a Bloomberg. And yes, we are 100% focused on retail traders. Showing them real data, fundamental knowledge and systems to win the battle against the market. Less technical analysis and more proper knowledge. We're proud to help all those retail traders to gain more confidence in their trades and improve their daily trading life. With great success. Everyday we have countless users writing us heartwarming messages about how the PrimeSystem with the PrimeTerminal helped them succeed. It's a true game changer. Also we're very proud about adding more and more tools to the platform which were highly influenced by former Goldman and Lehman traders. You know - the real deal. Not a Swiss Tier 4 Bank. You don't like the marketing? Change the platform. It's instagram. Don't hate the player - hate the game. Time to switch off social media if you can't handle daily success posts from users.