PrimelinevanlinesReviews of primelinevanlines.com

Horrible company. Scammers. Quoted $5k for a job, went up additional $12K the week of the job. No refund of deposit. Sending a demand letter. The scope of the job did change, but had several quotes at $10K. Basically just trying to price gouge a customer because they thought they had me by the balls. Hopefully my bank can get the funds back.

Moving was easy for me because Primelinevanlines had a lot of storage room and great packing services.

I'm happier than ever right now. They come highly suggested because they provide quick service and communicate clearly.

The move was easy thanks to the two individuals who helped us. They took special care of our stuff, constantly treating it like it was their own.

We were grateful to have him in charge of our move!

If I could give zero stars, I would, What a horrible nightmare this company has caused my family, Firstly, my daughter became very ill, and is now living with me. We contracted this company to move her small apartment from VA to NJ. My family and I drove to VA on May 18 to prepare for the move the next day. The company was contracted to move her apartment the next day, and give us a 6 hour window. They never showed up the next day despite our numerous calls, so we had to drive back from VA to NJ and hire someone to be at the VA apartment another day in order to oversee the move. please be aware of someone who gave his name as Monte Montone. When we booked the move with him, he was extremely empathetic, and assured us that everything will be wrapped and packaged carefully, and that this would be all included in the package quoted to us at $1749. On the day of the move, they told us that the price was now $3032. They stated that the price was increased due to wrapping, etc. (which we were told was all inclusive). When the furniture was delivered to NJ, they demanded a balance of $2032 in cash before they even unloaded the truck. When they were done, they disappeared without even letting us know that they were leaving. Unfortunately, we have not had the time to check the delivered items. so I'm praying that everything was delivered securely. I asked for a discount due to their failure to show up on the day of delivery, and they claimed that they had given a $200 discount. We ended up spending $3032 instead of $1749 that was quoted to us. I will try to see what legal recourse we have. WARNING: STAY AWAY FROM THIS COMPANY1

Their website is user-friendly, and the online booking system made it a breeze to schedule our move.

They LIE and tell you whatever you need to hear to get the sale so your stuck. Massively under quotes the estimated cost. Straight up lies about their delivery capabilities and services. And are practically impossible to get ahold of. Here's just SOME of the issues I've had: The salesman guaranteed delivery withing 4 to 7 days... it took 2 weeks and the. The said that they would put my furniture back together upon arrival, another blatant lie. Told me a delivery day (after that "guaranteed" timeline) and then just didn't show at all, no call, no text, nothing. The 1 time I did get ahold of them the customer service agent was extremely rude and then didn't even send me the email that I asked for nor called me back. Another lie I was told is that they are the movers themselves and it's all in-house. This is completely false. AVOID AT ALL COSTS