PrimejacketsReviews of primejackets.com

I wanted to track my recent order to Primejackets, but unfortunately had misplaced my order number. When I contacted the company for my number, Trustpilot replied to my email in a prompt and professional manner. Upon my request, I received excellent customer service.

Just before Christmas I placed an order and when I received the item I had a slight issue with it. I emailed the company about the issue and I must say the after sales service was absolutely excellent, if only all other companies operated in the same way. Not only did the person I was liaising with contact me the very next day, but they also provided me with very helpful advice and a range of options. Over the course of several days and email exchanges my issue was resolved and I was very happy with the outcome. I was very impressed by their after sales service, they were fast, efficient and very professional, especially because they were emailing me over the Christmas period in order to get my issue resolved quickly. I would recommend using this company because of their excellent after sales service. I personally will continue to order items from them.

Very helpful and responsive staff. I had an issue with my jacket and they were quick to solve it with top tier service

This company is so great to work with!! I plan on shopping for Christmas online with them! I call this old school customer services! They go above & beyond to assure customer satisfaction!!

Great customer service.

I ordered a jacket from here and unfortunately received A different size than ordered. Customer service was really responsive. They refunded me an agreed upon amount and I kept the jacket. The jackets definitely run big, just something to keep in mind when ordering.

Fast shipment. Excellent customer service

I had a return and they took care of it promptly.