PrimejacketsReviews of primejackets.com

Very quick response from Customer Service ..Had a size issue that was resolved quickly and appreciate the follow up that was done in a quick and professional manner.

Customer service was very helpful in answering my questions and the delivery of my item was very quick.

I had excellent customer service regarding a product that differed from what I ordered. The jacket is beautiful, just not what I wanted. Thank you for your help!

This jacket was nice, and looked like the image that was advertised.

I like how fast and easy it was for an exchange. The customer service was very kind. I was surprised how they handled it and how little I had to do on my part.

I ordered the Taylor Swift jacket. The structure of the jacket was quite nice, but the sequins and material were disappointing. There was nothing wrong with it per-say, but the quality was not up to the standard that I would have expected for such an expensive piece of clothing and did not match the listing. I reached out to support and received an immediate response offering a remedy. I politely declined their initial proposed resolution and asked to return the jacket for a full refund and they promptly agreed. I will update the review if I don't receive the refund, but from my experience - the customer service is responsive and helpful if you are not satisfied with the product.

Customer service at Primejackets is great. You always receive fast and friendly service.

I recently purchased a jacket that, unfortunately, arrived with a minor flaw. While the jacket itself is stylish and fits well, the flaw was disappointing. However, the customer service team was prompt and helpful in addressing my concerns, offering a solution quickly. Despite the initial issue, I'm pleased with the overall quality and service provided.