PrimejacketsReviews of primejackets.com

Ordered this in early December and they didn’t ship for weeks after saying I would receive it by December 15th. When I reached out about status, they said it would be another 5 business days, which didn’t work me because it was supposed to be a Christmas gift. I responded to them after this and asked for a refund since they shipped late, they miraculously shipped it that day, and I received it in time. Unfortunately, it was a bootleg version of the jacket I ordered - horrible quality, dirty, and way too small even though it was advertised as a Men’s Large. And to return it for a refund, you have to pay for shipping even though it’s their fault. Finally, just got contacted by FedEx for import fees. What?? Horrible company shipping out of Pakistan/ don’t use.

Ordered a Princess Diana Eagles jacket for my girlfriend. The jacket they sent looked like a child’s large. Wouldn’t respond to emails asking for refund, so asked to exchange said it would be 30 dollars.

I ordered a jacket from Prime Jacket as a Christmas present for my husband and paid extra for expedited shipping. Almost three weeks later, the order still shows “in process” and there is no sign that it will arrive in time for Christmas. This company did not deliver what they promised. Paying extra for expedited shipping meant nothing, and there has been no meaningful communication or update. Based on my experience, this website appears misleading and untrustworthy. I would not recommend this company. They take your money but do not follow through on their commitments. Buyers should be very cautious before ordering.

I purchased a sweatshirt on December 8th and did not receive a tracking number. I have called and texted the company with my information be they have not responded Very disappointing since this is a special Christmas present

Ordered a NE Patriots jacket as a Christmas gift on 11/30, writing this on 12/13 after receiving a response to my email inquiry stating it should ship in 3-4 business days and then will take another 4-5 business days after that to be delivered. Needless to say I’m not too happy as it seems a coin toss as to whether it be received before Christmas Eve when I planned to give it as a gift. I won’t be purchasing from this company again.

Stay away!!! Terrible customer service after sending a damaged product. Do not buy from this place. I should have done more research.

Awful. Scam business doing scammy things. Be forewarned: the negative reviews are out there for a reason. Stay away. Far, far away.

Poor quality and they do not honor their refund policy. Be careful!!