PrimejacketsReviews of primejackets.com

I am very satisfied with the customer service at Prime Jackets. There was an error with a purchase I made and they worked quickly and efficiently to resolve it for me. They did not make me jump through hoops like some places do. Their response time and communication are excellent.

What a great experience! The letterman jacket ordered is extremely high quality, with great colors and stitching. We were trying to expedite the arrival as a gift and the customer service response was quick and helpful.

Great customer service!!

This was my first purchase from Primejackets and it was unique from the start. Once I made my purchase any communications I made was promptly replied to. I ended up requesting a larger size for the jacket and again the reply and subsequent exchange was made with an unexpected bonus. I will definitely purchase from them again. Awesome experience.

Fast shipment and great customer service. Very responsive and easy to work with related to the transaction I made with Prime Jackets. Thank you.

Ordered a jacket for my father for his birthday. It took a while to get to us, but when it arrived it looked great. Sadly, he tried it on only for it to not fit him properly! Sent an email to get it exchanged, and they were super helpful!

Great customer service. Very helpful.

I ordered a kobe jacket for my 11 year old son. I was concerned when it had been a couple weeks and nothing. When I read the reviews here my heart sank. First thing I did was email prime jackets and to my suprise they responded a couple hours later and gave me the tracking info. The jacket arrived today about 3 days after I contacted them. It is likely hand made but that's OK because my son loves it and that's what matters the most. Jacket materials were accurately described in the listing. Its not super warm, more of like a show piece, but in the end I would buy from them again. My advice is definitely size up at least 1 to 2 sizes. I am glad I did because it fits perfect.