PrimejacketsReviews of primejackets.com

Please stay away from this store!!! They are scammers. Once you type the name of the item that you are looking for in any search engine, it first directs you the designer website and then changes to prime jackets’ website with the same exact picture from the designer’website and everything at the only difference that all their prices are on sale which I should have found intriguing. They always advertise the ending date for the sale as the next day and you feel the pressure if you really like the item They advertised more than 50% sale on a $1295 coat which should have caught my attention. It was Black Friday so I thought it made sense. And once the item arrived, the smell is very strong and unbearable, smells like gasoline. I am not sure if it came from China as or what but I wonder why such a strong? There is shipping from KARACHI 75400 PK and bill sender at the acct in CANADA. PLEASE STAY AWAY, THESE ARE SCAMMERS.

I ordered an adult large jacket of my favorite sports team. I received a Youth large & they refused to exchange it for the correct size that I ordered & paid for, without charging a $30.00 fee. $30.00 for their mistake!! I am beyond frustrated!

Okay, I made a mistake in ordering a Coat from Prime Jackets in Oct. I received a Jacket, but not what I expected. I contacted the Company, they sais they would send me shipping labels and refund my money.They lied. In another e-mail, they stated their printer was broken, couldn't send labels, they then stated that they tried to re-deposit my refund, but something went wrong with the transfer. I contacted my bank , they said no one tried to refund any money, not from prime J. or anyone else. they are liars at best, scammers at worse. I wouldn't recommend them, at all!!!

I order a jacket and it just wasn’t what I was looking for. When I first emailed customer service they were great they asked for pictures and I sent them and haven’t heard from them since!! I’ve emailed 5 times and I’ve called multiple times and the calling service just hands up on you. Do not order from them they are terrible.

Paid $90 for a satin jacket that was poorly made. Requested a return and they offered the following options. 1. 60% refund of your total amount as compensation, to avoid the hassle of returning the product. 2. Code to buy the next product from us at a 35% discount 3. Exchange for another 4. Pay for shipping myself to return it AND pay a $30 restocking fee. Dont purchase from this website

If there was the option of giving this company a negative star rating that is what they’d have gotten from me. I received a jacket that was, at best, a size large….maybe , when the size I ordered was 4X. There was no typical label with ‘made in China’ or where ever the coat was mfg’d. No cleaning info or materials used. Just a tiny lil tag approx 1/4 inch square, that said 4X. That’s it. Attempts to return the jacket were met with an email stating that due to technical issues they weren’t able to provide that. They said I’d receive a refund within 10 business days and that I could keep the jacket. Weird huh? Ten business days came & went. Now over 3 months later, after literally dozens of calls and numerous emails asking, then demanding my refund, the company has changed its name. And no longer has so called customer service representatives answering the only number I’ve found to call. The message says, their lines are out of order due again to ‘technical issues’. Somthin that apparently plagues this company since it’s the go to excuse they give for failing miserably, at every turn, to ‘service’ their customers. Be advised, this company is made up of thieves. They have no intention of honoring any promises they make or even following what they want you to believe is their own policies regarding sending the correct merchandise or refunding money spent when your order is screwed up, like mine was. Do not do business with these people. There are plenty of other reputable companies that are legit and honest. Two words that should never be used to describe these lying jerks!

Please avoid. Its totally dodgy emails sent by James who is actually Muhammad they have mailing addresses in most country's but that's all my bank refunded my money and I reported the company whilst they processed my payment which they could not stop. They will say things like promise and 1000% guarantee which should raise alarms. Don't let them post garment to you once they do you will loseyour money and they will try to keep you hanging on until you run out of time. I will also be letting Google know and visa will be looking into them as well. Consider yourselves informed

I just bought a Mitchell ans Ness 49ers jacket for 140 US dollars plus import duty , the jacket is not Michell and Ness ,the jacket ismade with very cheap materials ,the reason that I bought with primo jacket is because in their website appear like a business from Scotland but my jacket arrived from Pakistan, well I don't want make it longes ,just don't buy anything on this website .