Rene H.
bad experience
was sent the wrong item twice
With over 30 years Wholesale Auto Parts experience, direct from the manufacturer pricing, state of the art warehousing, and one million parts in stock Prime Choice Auto Parts is your best choice for High Quality – High Value Auto Parts, including; Brake Parts (Semi Metallic and Ceramic Brake Pads, Rotors, Shoes, Drums), Hub Bearings, Complete Strut Assembly, Wheel Bearings, Starters, Alternators, Chassis Parts (Tie Rods, Ball Joints), Oxygen Sensors, Fuel Pumps, Water Pumps, Axle Shafts, Radiators, Wiper Blades and Catalytic Convertors. Unlike many online Auto Parts websites we are not an Auto Parts Store – we are a Wholesale Auto Parts distributor. All Prime Choice Auto Parts are inspected before they leave our 100,000+ sq ft Auto Parts Warehouse to ensure you receive the highest possible quality Auto Parts for the right vehicle at the best price. Our team of parts experts’ work to get every order picked, packed and delivered when you need it, where you need it, at the best possible price. Our Auto Parts are well priced because we eliminate the Middleman! Prime Choice Auto Parts is a fully owner operated Auto Parts Wholesale Warehouse that sells directly to the consumer.
Prime Choice Auto Parts (primechoiceautoparts.com) has 509 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Showing 127 reviews with 1 star · Clear filters
Rene H.
was sent the wrong item twice
andrew G.
I will never be a customer again with prime choice ! Poor customer service , paying for free shipping ,& sending parts that dont fit !! To many mistakes for one company on an order !!
JigsB
...when I told the rep, the rotors for my clk350 are considerably below discard thickness, the rep asked me to take pictures of the rotors measuring the thickness. when I asked why you not do it with the items in stock, she just simply refused to do so. Not sure if these rotors were simply used rotors taken off vehicles after their life is over and simply polished and resold. I would have given them the benefit of doubt but the bad customer service experience makes me believe otherwise. And also the fact, one of the rotors came damaged, chipped in 2-3 places on the edges - makes one question the quality of the material used. Only positive is that they did eventually arrange a pickup and issued a full refund.
chris W.
I ordered brake shoes for my 2003 Impreza Wrx for the parking brake. I got shoes for a rear drum brake impreza...not park brake shoes for disc brakes. It was explained to me that if I sent the shoes back, I would get my money back minus a 20% restock fee and the original shipping. I also had to pay the shipping to get it back to them. After I resent the shoes and was expecting a few bucks back....I got nothing. Don't buy from these people.
Ron F.
They radiator instead of brake pads and rotors. Called customer service rude representative. Refused to expedite replacement parts. I'm done ordering from them too many other options in ordering parts sorry you asked for an honest review.
ron N.
They said my package would be here on said date andthey never mailed it till that date very unhappy
Louis B.
THE SPECS DID NOT MATCH THE PART