Prime FlightsReviews of prime-flights.com

Second experience with Mike and it was perfect! He was fast, professional and got me a great deal. Can’t recommend Prime highly enough.

Amazing experience! Omar was so easy to work with. Super responsive, did a ton of research and really understood what we needed so we could find the best flights. He found us flights that were not only convenient for our complicated travel but also at an EXCELLENT price!!!

Larry Knight was my travel advisor. He was very courteous, patient and diligent in finding a flight to my satisfaction. He found a business class flight at great savings. I am very happy and will recommend Larry and Prime Flights to my friends and family.

My contact, Oscar, was very easy to work with and very knowledgable. Oscar gave me options and kept me updated throughout the entire process. He also made sure that everything was reviewed. Definitely a company I would work with again, especially with Oscar.

Fabulous job booking complicated trips!! Thank you, once again, David Young. Dr. Clark

致：中国东方航空股份有限公司高级管理层 主题：关于2026年6月23日胡志明市至上海航班未经提前通知变更及由此造成损失的正式申诉与请求处理 尊敬的中国东方航空股份有限公司领导： 您好！ 我谨以最诚挚的敬意致函贵公司管理层。作为贵公司的乘客，我一直认可中国东方航空在国际航空运输领域所取得的成就，以及贵公司长期以来为旅客提供安全、可靠和高质量服务所付出的努力。 本人姓名为Armando García Martínez（阿曼多·加西亚·马丁内斯）。现就本人原计划于2026年6月23日搭乘由越南胡志明市飞往中国上海的航班一事，向贵公司提出正式申诉，并恳请贵公司管理层对此情况予以高度重视和审查。 该航班在未提前向本人进行充分通知的情况下发生变更，导致本人无法及时调整后续行程安排。由于未能在合理时间内获得贵公司提供的有效解决方案，本人被迫自行购买了另一张从越南胡志明市返回美国洛杉矶（Los Angeles）的机票，由此产生了额外经济支出，并对本人原有旅行计划造成了严重影响。 本人理解航空运营过程中可能会因技术、运营或其他客观因素导致航班调整。然而，任何涉及旅客行程的重要变更，都应当以适当方式及时通知旅客，并提供合理的协助方案，以最大程度减少对旅客造成的不便和损失。 本人一直信任中国东方航空的服务质量和专业水平，也相信贵公司高度重视旅客权益及企业信誉。因此，恳请贵公司对本次航班变更原因、通知流程以及相关处理情况进行全面调查，并对本人因该事件产生的额外费用及实际损失进行评估，给予合理的解释以及相应的补偿或解决方案。 本人愿意向贵公司提供所有必要的相关材料，包括原始机票及预订信息、航班变更通知记录、新购买机票的凭证以及其他能够协助调查本事件的文件。 希望贵公司能够本着对旅客负责的态度，尽快给予正式书面回复，并提出公平、合理且符合贵公司服务标准的处理意见。 感谢贵公司领导在百忙之中阅读此函。本人期待贵公司的积极回应，并相信中国东方航空能够以专业和负责任的态度妥善解决此次问题。 此致 敬礼！ 姓名：Armando García Martínez（阿曼多·加西亚·马丁内斯） 电子邮箱： 原航程：越南胡志明市 — 中国上海 航班变更日期：2026年6月23日

Stanley did a good job trying to find a flight that would accommodate plans for mine and my daughter’s trip. The only down side was I was not informed that there was a flight from what I thought was my final destination to Vancouver until I was about to receive our itinerary. Stanley stated that was the only way to keep flight cheaper.

Mike R. Took care of us. With the constant questions I had he had the answers and the patient. Highly recommend.