Primal RemediesAncient botanicals. Modern standards.Nature has supported daily wellness for centuries. Primal Remedies brings those traditional ingredients into a clean, practical supplement line made for modern routines.We focus on clear formulas, easy daily use, and honest product information. No unnecessary complexity.
Primal Remedies (primal-remedies.com) has 329 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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susan
Excellent customer service!! Quick response!!!
Response from Primal RemediesJul 29, 2026
Thanks so much for taking the time to leave us a review! It's wonderful to hear our team was able to respond quickly and provide the support you needed. We're always happy to help whenever questions come up, and your kind feedback means a lot to us. Thank you for choosing Primal Remedies! 😊
DHStein
I place my order on June 30 and I still have not received it. I have contacted the company numerous times and they will not refund my money-their site says expect delivery in 3-6 Business days. No where on their ad states product is coming from another country—I would not have ordered it had I known that. I am not giving up on my return Update- the company actually did refund my purchase price. I am not sure if they were just overwhelmed by the number of orders they possibly received or what but even though it took them 5+ weeks, I did get my refund as promised- I would have to give customer service another star because in the end I did get my money back as they said I would
Response from Primal RemediesJul 28, 2026
We're sorry to hear about your experience and understand how frustrating it must be to be waiting for your order and feeling like your concerns haven't been resolved. We'd really like the opportunity to look into this and understand exactly what happened. If you could contact our support team with your order number or the email address used for your purchase, we'll review your case as quickly as possible and do everything we can to help. We take concerns like yours seriously and are committed to providing our customers with the support they deserve. We hope you'll give us the opportunity to make this right.
Leonie N.
Scam take money for subscription automatically and didn’t accept and says can’t be cancelled
Response from Primal RemediesJul 28, 2026
We're sorry to hear you feel this way. We understand how frustrating it can be when an order has already entered the shipping process. Our support team responded to your email and explained that this order was generated from the active subscription linked to your initial purchase. While the order could no longer be canceled immediately because it had already been processed for shipment, we contacted our internal team to see whether it could still be stopped and refunded. We also provided instructions on how to access, manage, and cancel your subscription to prevent any future recurring orders. As communicated in our email, we're currently awaiting an update from our internal team regarding the shipment and will keep you informed as soon as we receive it. We're committed to helping resolve this for you.
Foxy
Would give it zero if I could. Complete scam. Ordered 3 weeks ago and nothing and no comms with the company. Save your money.
Response from Primal RemediesJul 28, 2026
We're sorry to hear this was your experience. We understand how frustrating it is when you're waiting for an order and don't have the information you need. We'd really like the opportunity to look into this, but we haven't been able to identify your order from the details provided in your review. If you could contact our support team with your order number, email address, or any information used when placing the order, we'll investigate this as quickly as possible and do everything we can to help. We take concerns like yours seriously and are committed to providing every customer with the support they deserve. We hope to have the opportunity to make this right.
Shamilah I.
A quick response. Issue resolved without delay
Response from Primal RemediesJul 26, 2026
It's great to hear your issue was resolved quickly and without any hassle. Thank you for choosing Primal Remedies! 😊
John
My experience with Primal Remedies has been exceptionally good, they understood my problem and dealt with it in a way that I thought was incredible and I can’t thank them enough and I can tell you that are quite unique.
Response from Primal RemediesJul 26, 2026
Thank you so much for your thoughtful review. It truly means a lot to hear that you felt supported and that our team was able to help in a way that made a real difference. Providing understanding and genuine support is something we strive for every day, so your kind words are incredibly encouraging. We really appreciate you taking the time to share your experience, and thank you for choosing us.
customer
Very quick response. Issue was resolved
Response from Primal RemediesJul 26, 2026
Thank you for your feedback. We're so happy we could get everything resolved for you. We know how important it is to have issues handled without delay, so it's great to hear we were able to help.
FLORIDATUDE
Your quick response was greatly appreciated .. I'm totally happy that you were able to help me out.. Thank you so much 😊
Response from Primal RemediesJul 26, 2026
Thank you for your kind words! We're so glad we could respond quickly and help you out when you needed it. It means a lot to know you had a positive experience with our team. Thank you for taking the time to share your feedback, and thank you for choosing Primal Remedies! 😊
